Call Centre Operator

Job Description

Title: Call Centre Operator

Company Name: Jannat Fashion BD

Vacancy: 10

Age: 20 to 30 years

Job Location: Dhaka (Uttara Sector 12)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): E-commerce, F-commerce


Published: 2026-01-06

Application Deadline: 2026-01-31

Education:
    • HSC
    • Diploma
    • Bachelor/Honors
    • Masters


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): E-commerce, F-commerce


Skills Required: Call Center,Call Center Operation,Call centre training,Call Support,Cold Calling,Customer Support through Phone,Marketing and Sales,Outbound and Inbound Calls

Additional Requirements:
  • Age 20 to 30 years


Responsibilities & Context:

We are looking for proactive and results-driven Call Centre Operators to join our team. Selected candidates will be responsible for customer communication, online sales support, and ensuring excellent customer service standards.

Job Responsibilities:

  • Handle inbound and outbound calls professionally

  • Respond to customer queries via phone, chat, and social media

  • Follow up on orders and inquiries

  • Maintain accurate customer records in CRM or internal systems

  • Provide timely solutions to customer issues

  • Meet and exceed daily performance targets

Special Instructions

  • Smoking is strictly prohibited within office premises

Skills & Expertise

  • Call Centre Operations

  • Customer Service / Client Service

  • CRM & Social Media Management

  • Outbound and Inbound Calls



Job Other Benifits:
    • Attractive salary and timely payment

    • Performance bonus

    • Incentives for good work

    • Annual, casual, sick leave allocation

    • Positive work environment



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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