Call Center Executive
Job Description
Title: Call Center Executive
Company Name: SS Global Lab
Vacancy: 2
Age: 20 to 25 years
Job Location: Rajshahi
Salary: Tk. 4000 - 6000 (Monthly)
Experience:
Published: 2024-06-12
Application Deadline: 2024-06-27
Education:
- Bachelor/Honors
- Higher Secondary
Requirements:
Skills Required: Communication,Office Management
Additional Requirements:
- Age 20 to 25 years
Responsibilities & Context:
- Identify and qualify potential customers through outbound calls.
- Maintain and update customer databases with accurate and current information.
- Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
- Explain product features and benefits, answer questions, and address customer concerns.
- Schedule appointments or follow-up calls for the sales team.
- Ensure that all appointment details are accurately recorded and communicated.
- Build and maintain strong customer relationships through regular follow-ups.
- Track and report on progress towards goals and objectives.
- Gather feedback from customers and prospects about product and service preferences.
- Ensure compliance with company policies and industry regulations during all telemarketing activities.
- Maintain detailed records of calls, customer interactions, and outcomes.
- Assess customer satisfaction through on-call survey.
Job Other Benifits:
- Performance bonus,Mobile bill
- Salary Review: Yearly
Employment Status: Internship
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
