Title: Call Center Executive (International)
Company Name: Tech Point BPO
Vacancy: --
Age: 18 to 30 years
Job Location: Dhaka, Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
Published: 2025-08-06
Application Deadline: 2025-08-31
Education:
Requirements:
Skills Required: Communication in English,Spoken English
Additional Requirements:
Job Context
•International Call Center, Inbound
•Night shift & Day Shift
•PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
Job Responsibilities
•Manage large amounts of inbound calls in a timely manner
•No sales target.
•Follow communication “scripts” when handling different topics
•handle customer inquiries over the phone
•manage and resolve customer complaints
•provide customers with product and service information
•process orders, forms and applications
•identify and escalate priority issues
•follow up customer calls where necessary
•document all call information according to standard operating procedures
| University | Percentage (%) |
|---|---|
| National University | 6.84% |
| Jagannath University | 1.71% |
| North South University | 1.42% |
| University of Dhaka | 1.28% |
| Tejgaon College | 1.14% |
| Jahangirnagar University | 1.00% |
| Dhaka College | 0.85% |
| University of Liberal Arts Bangladesh | 0.85% |
| University of Asia Pacific | 0.85% |
| Daffodil International University (DIU) | 0.85% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 83.62% |
| 31-35 | 9.69% |
| 36-40 | 1.57% |
| 40+ | 0.71% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 55.98% |
| 20K-30K | 38.03% |
| 30K-40K | 4.42% |
| 40K-50K | 0.85% |
| 50K+ | 0.71% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 48.29% |
| 0.1 - 1 years | 13.53% |
| 1.1 - 3 years | 22.79% |
| 3.1 - 5 years | 8.26% |
| 5+ years | 7.12% |