Call Center Executive (International)

Job Description

Title: Call Center Executive (International)

Company Name: Tech Point BPO

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

Published: 2026-01-11

Application Deadline: 2026-01-30

Education:

Requirements:

Skills Required: Fluent in English Speaking

Additional Requirements:

  • Age 18 to 30 years


Responsibilities & Context:

Time:

  • 10:00PM- 07:00AM

  • 07:00AM- 01:00PM

Job Context

  • International Call Center, Customer Service

  • Night shift & Day Shift

 Job Responsibilities:

  • Manage large amounts of inbound calls in a timely manner

  • No sales target.

  • Follow communication “scripts” when handling different topics

  • Handle customer inquiries over the phone

  • Manage and resolve customer complaints

  • Provide customers with product and service information

  • Process orders, forms and applications

  • Identify and escalate priority issues

  • Follow up customer calls where necessary

  • document all call information according to standard operating procedures



Job Other Benifits:
  • Salary Review: Yearly


Employment Status: Part Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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