Title: Call Center Executive (International)
Company Name: Tech Point BPO
Vacancy: 10
Age: 18 to 30 years
Job Location: Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
Published: 2026-01-11
Application Deadline: 2026-01-30
Education:
Requirements:
Skills Required: Fluent in English Speaking
Additional Requirements:
Time:
10:00PM- 07:00AM
07:00AM- 01:00PM
Job Context
International Call Center, Customer Service
Night shift & Day Shift
Job Responsibilities:
Manage large amounts of inbound calls in a timely manner
No sales target.
Follow communication “scripts” when handling different topics
Handle customer inquiries over the phone
Manage and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Follow up customer calls where necessary
document all call information according to standard operating procedures