Title: : Call Center Executive (International)
Company Name: Tech Point BPO
Vacancy: 10
Age: 18 to 30 years
Job Location: Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
Published: 2025-11-03
Application Deadline: 2025-11-25
Education:
Requirements:
Skills Required: Fluent in English Speaking
Additional Requirements:
#Time:
1. 10:00PM- 07:00AM
2. 07:00AM- 01:00PM
#Job_Context
•International Call Center, Customer Service
•Night shift & Day Shift
•PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
#Job_Responsibilities
•Manage large amounts of inbound calls in a timely manner
•No sales target.
•Follow communication “scripts” when handling different topics
•handle customer inquiries over the phone
•manage and resolve customer complaints
•provide customers with product and service information
•process orders, forms and applications
•identify and escalate priority issues
•follow up customer calls where necessary
•document all call information according to standard operating procedures
| University | Percentage (%) |
|---|---|
| National University | 5.02% |
| University of Dhaka | 1.91% |
| Jagannath University | 1.43% |
| Sonargaon University | 1.08% |
| Daffodil International University (DIU) | 0.96% |
| Green University of Bangladesh | 0.96% |
| American International University Bangladesh (AIUB) | 0.84% |
| Eden Mohila college | 0.84% |
| Dhaka College | 0.84% |
| City University | 0.84% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 81.48% |
| 31-35 | 7.29% |
| 36-40 | 1.67% |
| 40+ | 0.96% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 66.07% |
| 20K-30K | 29.03% |
| 30K-40K | 3.35% |
| 40K-50K | 1.08% |
| 50K+ | 0.48% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 52.57% |
| 0.1 - 1 years | 11.11% |
| 1.1 - 3 years | 18.64% |
| 3.1 - 5 years | 8.36% |
| 5+ years | 9.32% |