Call Center Executive (International)
Job Description
Title: Call Center Executive (International)
Company Name: Tech Point BPO
Vacancy: 10
Age: 22 to 32 years
Job Location: Dhaka (Mohammadpur)
Salary: --
Experience:
Published: 2024-06-26
Application Deadline: 2024-07-25
Education:
- Bachelor/Honors
Requirements:
Skills Required: Client Service,Fluent in Spoken English
Additional Requirements:
- Age 22 to 32 years
Responsibilities & Context:
Duty Time:9:00PM- 06:00AM
06:00AM- 12:00PM
Night shift & Day Shift
Job Context:
International Call Center, Inbound.
Responsibilities:
- Manage large amounts of inbound calls in a timely manner.
- No sales target.
- Follow communication “scripts” when handling different topics.
- Handle customer inquiries over the phone.
- Manage and resolve customer complaints.
- Provide customers with product and service information.
- Process orders, forms and applications.
- Identify and escalate priority issues.
- Follow up customer calls where necessary.
- Document all call information according to standard operating procedures.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.89% |
| University of Dhaka | 2.83% |
| Daffodil International University (DIU) | 2.36% |
| Jagannath University | 1.18% |
| Bangladesh University | 1.02% |
| Dhaka College | 1.02% |
| TEJGAON COLLEGE | 0.87% |
| Jahangirnagar University | 0.87% |
| Eden Mohila College | 0.79% |
| Stamford University Bangladesh | 0.71% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 80.49% |
| 31-35 | 15.18% |
| 36-40 | 1.97% |
| 40+ | 0.71% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 62.23% |
| 20K-30K | 32.49% |
| 30K-40K | 3.86% |
| 40K-50K | 0.87% |
| 50K+ | 0.55% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 39.73% |
| 0.1 - 1 years | 13.77% |
| 1.1 - 3 years | 24.86% |
| 3.1 - 5 years | 11.88% |
| 5+ years | 9.76% |
