Call Center Executive (International)
Job Description
Title: Call Center Executive (International)
Company Name: Tech Point BPO
Vacancy: 10
Age: 22 to 32 years
Job Location: Dhaka (Mohammadpur)
Salary: --
Experience:
Published: 2024-06-26
Application Deadline: 2024-07-25
Education:
- Bachelor/Honors
Requirements:
Skills Required: Client Service,Fluent in Spoken English
Additional Requirements:
- Age 22 to 32 years
Responsibilities & Context:
Duty Time:9:00PM- 06:00AM
06:00AM- 12:00PM
Night shift & Day Shift
Job Context:
International Call Center, Inbound.
Responsibilities:
- Manage large amounts of inbound calls in a timely manner.
- No sales target.
- Follow communication “scripts” when handling different topics.
- Handle customer inquiries over the phone.
- Manage and resolve customer complaints.
- Provide customers with product and service information.
- Process orders, forms and applications.
- Identify and escalate priority issues.
- Follow up customer calls where necessary.
- Document all call information according to standard operating procedures.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
