Call Center & CRM Developer
Job Description
Title: Call Center & CRM Developer
Company Name: Agni Systems Limited
Vacancy: 3
Age: 26 to 32 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, ISP
Published: 30 Jan 2025
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Professional certificate holders will get preference.
Requirements:
Additional Requirements:
∎ Age 26 to 32 years
∎ Experience with CRM automation & AI chatbots.
∎ Exposure to RPA and workflow automation tools.
∎ Experience with CRM automation & AI chatbots.
∎ Exposure to RPA and workflow automation tools.
Responsibilities & Context:
∎ Experience with CRM platforms (Salesforce, Zoho, HubSpot, Odoo, Vtiger).
∎ Strong programming knowledge
∎ Backend: Python, PHP, Node.js, Java
∎ Frontend: JavaScript (React, Angular, Vue.js)
∎ Database: MySQL, PostgreSQL, MongoDB
∎ Expertise in API development & integration (REST, SOAP, Webhooks).
∎ Familiarity with call center solutions (Asterisk, Vicidial, Avaya, Twilio, 3CX).
∎ Basic understanding of VoIP, IVR, and cloud-based call center and IP-PBX systems.Key Responsibilities:
∎ Develop, customize, and integrate CRM systems with call center solutions.
∎ Automate workflows, build dashboards, and enhance user experience.
∎ Implement API integrations for seamless data flow between platforms.
∎ Troubleshoot CRM and call center technical issues.
∎ Ensure data security, compliance, and system performance.
∎ Required Skills:
∎ Experience with CRM platforms (Salesforce, Zoho, HubSpot, Odoo, Vtiger).
∎ Strong programming knowledge
∎ Backend: Python, PHP, Node.js, Java
∎ Frontend: JavaScript (React, Angular, Vue.js)
∎ Database: MySQL, PostgreSQL, MongoDB
∎ Expertise in API development & integration (REST, SOAP, Webhooks).
∎ Familiarity with call center solutions (Asterisk, Vicidial, Avaya, Twilio, 3CX).
∎ Basic understanding of VoIP, IVR, and cloud-based call center and IP-PBX systems.
∎
∎ Key Responsibilities:
∎ Develop, customize, and integrate CRM systems with call center solutions.
∎ Automate workflows, build dashboards, and enhance user experience.
∎ Implement API integrations for seamless data flow between platforms.
∎ Troubleshoot CRM and call center technical issues.
∎ Ensure data security, compliance, and system performance.
Skills & Expertise:
Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Profit share, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ Agni Systems Limited, a pioneering nationwide ISP in Bangladesh, is seeking a Executive/Sr. Executive, Call Center & CRM Developer in IP Telephony Department. Suppose you are a results-driven individual with technical expertise and develop skills.
Read Before Apply:
Submit the resume at Bdjobs.com. Discourage to submit it physically. Only experienced candidates in Call Center & CRM Develop background are requested to apply here.
Company Information:
∎ Agni Systems Limited
∎ Navana Tower (11th floor) Suite-A, Gulshan Avenue, Gulshan-1
∎ Internet Service Provider
Address::
∎ Navana Tower (11th floor) Suite-A, Gulshan Avenue, Gulshan-1
∎ Internet Service Provider
Application Deadline: 28 Feb 2025
Category: IT/Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 9.30% |
| Jahangirnagar University | 6.05% |
| Green University of Bangladesh | 4.65% |
| National University | 3.26% |
| United International University | 2.79% |
| Bangladesh University of Business and Technology | 2.33% |
| North South University | 2.33% |
| Bangladesh University | 2.33% |
| International University of Business Agriculture and Technology | 1.86% |
| American International University Bangladesh (AIUB) | 1.86% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.14% |
| 31-35 | 16.74% |
| 36-40 | 3.26% |
| 40+ | 0.93% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 29.30% |
| 20K-30K | 33.49% |
| 30K-40K | 19.53% |
| 40K-50K | 5.12% |
| 50K+ | 12.56% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 21.40% |
| 0.1 - 1 years | 17.67% |
| 1.1 - 3 years | 28.84% |
| 3.1 - 5 years | 14.42% |
| 5+ years | 17.67% |
