Branch Operations Manager & BAMLCO

Job Description

Title: Branch Operations Manager & BAMLCO

Company Name: Habib Bank Limited

Vacancy: --

Location: Dhaka

Experience:
∎ 5 to 7 years

Published: 27 May 2025

Education:
∎ Bachelor/Honors, Masters
∎ Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, or a related field.
∎ Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, or a related field.

Requirements:

Additional Requirements:
∎ Experience:
∎ Minimum 5–7 years of experience in branch banking operations.
∎ Proven experience in AML/CFT compliance and regulatory reporting.
∎ Key Competencies:
∎ Strong leadership and team management capabilities
∎ In-depth knowledge of branch banking operations and regulatory compliance
∎ Expertise in AML/CFT, KYC, and FATCA regulations
∎ Proficient in identifying and mitigating operational and compliance risks
∎ Customer-focused mindset with excellent service orientation
∎ Analytical thinking and problem-solving skills
∎ Experience:
∎ Minimum 5–7 years of experience in branch banking operations.
∎ Proven experience in AML/CFT compliance and regulatory reporting.
∎ Key Competencies:
∎ Strong leadership and team management capabilities
∎ In-depth knowledge of branch banking operations and regulatory compliance
∎ Expertise in AML/CFT, KYC, and FATCA regulations
∎ Proficient in identifying and mitigating operational and compliance risks
∎ Customer-focused mindset with excellent service orientation
∎ Analytical thinking and problem-solving skills

Responsibilities & Context:
∎ Conduct regular diagnostics of customer needs and business drivers to recommend process and system improvements for enhanced service delivery.
∎ Supervise financial and non-financial transactions in compliance with bank policies, the Operations Manual, and Bangladesh Bank directives.
∎ Handle customer queries related to sustainable finance and escalate to the designated help desk at the country office.
∎ Strengthen internal controls, maintain DCFCL, and ensure adherence to operational risk mitigation policies and procedures.
∎ Oversee daily activities of Customer Service Officers (CSOs), including day-end reconciliation, cash balancing, and security stationery management.
∎ Conduct periodic self-inspections, coordinate with internal/external/regulatory audits, and ensure timely closure of audit observations.
∎ Ensure branch administration, security, cleanliness, and appearance, and escalate issues to Country Operations as needed.
∎ Act as BAMLCO, reviewing KYC status, authorizing transactions, and performing risk assessments in line with AML/CFT/FATCA and KYC guidelines.
∎ Fulfill all responsibilities assigned to BAMLCO, including monitoring and reporting suspicious transactions/ activities to the AML unit.
∎ Habib Bank Limited (HBL), a foreign bank operating in Bangladesh is looking to hire a Branch Operations Manager & BAMLCO, HBL Bangladesh to lead one of our branch operations, ensure regulatory compliance, and drive service excellence. This role demands expertise in AML/CFT regulations, financial operations, customer satisfaction, and internal control to maintain seamless banking services.
∎ Position Title: Branch Operations Manager & BAMLCO
∎ Key Responsibilities:
∎ Conduct regular diagnostics of customer needs and business drivers to recommend process and system improvements for enhanced service delivery.
∎ Supervise financial and non-financial transactions in compliance with bank policies, the Operations Manual, and Bangladesh Bank directives.
∎ Handle customer queries related to sustainable finance and escalate to the designated help desk at the country office.
∎ Strengthen internal controls, maintain DCFCL, and ensure adherence to operational risk mitigation policies and procedures.
∎ Oversee daily activities of Customer Service Officers (CSOs), including day-end reconciliation, cash balancing, and security stationery management.
∎ Conduct periodic self-inspections, coordinate with internal/external/regulatory audits, and ensure timely closure of audit observations.
∎ Ensure branch administration, security, cleanliness, and appearance, and escalate issues to Country Operations as needed.
∎ Act as BAMLCO, reviewing KYC status, authorizing transactions, and performing risk assessments in line with AML/CFT/FATCA and KYC guidelines.
∎ Fulfill all responsibilities assigned to BAMLCO, including monitoring and reporting suspicious transactions/ activities to the AML unit.

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Job Location:

Dhaka, Bangladesh (subject to transfer to any other location within the country)

How to Apply: Send your resume to [email protected] by June 04, 2025. Please mention "Branch Operations Manager & BAMLCO" in the subject line.