Asst. Manager - Sales & Service
Job Description
Title: Asst. Manager - Sales & Service
Company Name: ACNOVA LIMITED
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ BSc, MSc in EEE/Mechanical Engineering, or any other relevant subject from a reputed university. People who have diplomas and significant experience are also encouraged to apply.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Objectives:
∎ The Assistant Manager - Sales and Service's primary objectives will be to:
∎ Ensure that all refrigeration, stability chambers, and cold rooms are designed and installed in compliance with relevant standards and regulations.
∎ Develop and maintain maintenance schedules for all products, ensuring they are serviced regularly and any faults are identified and resolved promptly.
∎ Provide technical support to our customers, including assisting with troubleshooting, diagnosing faults, and providing repair solutions.
∎ Continuously identify opportunities for improvement in our products and processes, focusing on energy efficiency, cost reduction, and performance optimisation.
∎ Scope of Work:
∎ Overseeing the installation of all electrical components, ensuring that they are installed safely and correctly.
∎ Developing and maintaining maintenance schedules for all products, including regular inspections and tests.
∎ Responding to customer queries and complaints, providing technical support, and troubleshooting assistance as required.
∎ Diagnosing faults and providing repair solutions, including ordering and installing replacement parts.
∎ Monitoring energy usage and identifying opportunities for optimisation.
∎ Conducting research and testing to identify opportunities for product and process improvement.
Additional Requirements:
∎ At least five years' experience designing, installing, and maintaining refrigeration, stability chambers, and cold rooms.
∎ Strong knowledge of electrical and refrigeration systems and relevant regulations and standards.
∎ Experience with troubleshooting and diagnosing faults in electrical and refrigeration systems.
∎ Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
∎ Strong problem-solving skills and a proactive approach to identifying opportunities for improvement.
∎ Reporting Structure:
∎ The Assistant Manager - Sales and Service will report to the Head of Service, who will provide guidance and support as required. The Assistant Manager - Sales and Service will also work closely with other team members of service teams to ensure that all products are designed, manufactured, and maintained to the highest standards.
Compensation & Other Benefits:
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Jul 2023
Company Information:
∎ 17 Jun 2023
∎ ACNOVA LIMITED
Category: Marketing/Sales
:
Source: bdjobs.com
Deadline Expired on 10th Jul 2023
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