Asst. Manager (IPCC SYstems)
Job Description
Title: Asst. Manager (IPCC SYstems)
Company Name: Genex Infosys Limited
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B.Sc. In CSE/EEE, BBA from a reputed university
Experience Requirements:
∎ 5 to 7 year(s)
Job Responsibilities:
∎ Monitoring the logs for the running services.
∎ Ensure using test lab to test each change before deploying on production for the existing test lab.
∎ Generating the required reports Computer and phone mapping To Run Out bound Campaigns as required by Business Coordinate with Avaya TAC in case of any major issue.
∎ Daily checking of the overall performance of the IVR switches Daily test of all IVR functionality (i.e. calling the IVR & listen to menu to ensure it is working & getting back the correct outcome)
∎ Troubleshooting the existing scripts for any abnormal activity that might be noticed when performing the daily check Performing a restart for the services required to insure the quality of IVR activity and performance.
Additional Requirements:
∎ Age 30 to 45 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Dec 2021
Company Information:
∎ 29 Nov 2021
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands
Category: IT/Telecommunication
