Associate Officer - Child Protection Case Worker

Job Description

Title: Associate Officer - Child Protection Case Worker

Company Name: ActionAid Bangladesh

Vacancy: --

Age: At least 21 years

Job Location: Cox`s Bazar (Teknaf)

Salary: Tk. 29290 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

Bachelor’s degree in Social Work, Psychology, Sociology, Child Development, or a related field.

• 1 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 21 years

Experience:

• Minimum 1–3 years of experience in child protection or social work.

• Experience working with children and families in humanitarian or community-based settings preferred.

Technical Skills and Knowledge

• Basic understanding of CP Case Management Guidelines and child protection principles.

• Ability to work with vulnerable children using child-friendly and ethical approaches.

• Good documentation and reporting skills.

• Willingness to learn CPIMS+ and case management tools.

• Core Competencies

• Respect for diversity and inclusion

• Accountability and integrity

• Empathy and professionalism

• Strong teamwork and communication

• Commitment to child rights and safeguarding

Project : Sustainable Solution and protection for the Rohingya Refugee Community in Camps, Funded by UNHCR

Type of contract : Fixed term contract

Duration of Contract : Up to 31 December 2026 (if not extended)

Job Summary

The Associate Officer - Child Protection Case Management is responsible for providing direct child protection case management services to children at risk. The role ensures cases are managed in a child centered, rights-based, and ethical manner, in line with organizational policies, national legislation, and inter-agency standards.

Key responsibilities include (not limited to):

Child Protection Case Management

• Identify and receive child protection cases through outreach, referrals, and community engagement.

• Conduct child protection assessments in line with CP Case Management Guidelines.

• Develop and implement individual case plans in consultation with children and caregivers.

• Facilitate referrals to appropriate services, including health, MHPSS, education, legal aid, and social

• services.

• Conduct BIP procedure, Handle CAIPP and Registration cases with vulnerable children.

• Conduct regular follow-up visits and update case progress.

• Support case closure and post-closure follow-up were required.

Documentation and Information Management

• Maintain accurate, complete, and confidential case documentation.

• Enter and update case information in CPIMS+ or other approved systems.

• Ensure safe storage and ethical sharing of child protection information.

• Maintain updated referral and case tracking records.

Community Engagement and Case Identification

• Work closely with community volunteers, caregivers, and community leaders to identify children at

• risk.

• Support awareness and prevention activities related to child protection risks.

• Promote safe, child-friendly, and culturally appropriate engagement with children and families.

Coordination and Referral Follow-up

• Coordinate with service providers to ensure timely access to services for children.

• Follow up on referrals and ensure continuity of care.

• Participate in case conferences and team review meetings as required.

Safeguarding, Ethics, and Professional Conduct

• Apply child-centered and survivor-centered approaches in all case management activities.

• Adhere strictly to ActionAid’s Code of Conduct, Child Safeguarding, and PSEA policies.

• Report safeguarding concerns and critical incidents following organizational procedures.

Reporting and Accountability

• Submit regular case updates and activity reports to the Case Management Officer.

• Support monitoring visits, audits, and evaluations related to CP case management.

• Participate in supervision sessions, training, and capacity-building activities.

Security and Staff Wellbeing

• Comply with ActionAid security protocols and camp-level regulations.

• Practice self-care and participate in debriefing or psychosocial support sessions as required.

• Maintain respectful and professional relationships with colleagues and community members.

Relationships: S/he will report to the Child Protection Case Management Supervisor. S/he will work as a team member in this project.

Salary and benefits : Monthly Gross Salary BDT. 49,290 with other admissible benefits such as mobile & internet allowance, group life insurance etc