Associate-Assistant Manager – Card Operations (Project & Regulatory Reporting)

Job Description

Title: Associate-Assistant Manager – Card Operations (Project & Regulatory Reporting)

Company Name: Mutual Trust Bank PLC

Vacancy: --

Age: At least 18 years

Job Location: Dhaka

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor's degree in any discipline from a UGC-approved university.

• No third division/class or equivalent CGPA is allowed at any stage of the academic career.

• At least 3 years
• The applicants should have experience in the following business area(s): Banks

• Age At least 18 years

• 3–5 years of experience in banking operations, preferably in Card Operations, Regulatory Reporting, Projects, or related functions.

• Sound knowledge of card operations, including authorization, clearing, settlement, dispute management, regulatory reporting, and foreign transaction processing.

• Experience in regulatory reporting, banking operations, and exception handling.

• Strong understanding of regulatory reporting frameworks, banking policies, and banking products (credit cards, loans, deposits, etc.).

• Advanced proficiency in Microsoft Excel (advanced functions and data analysis); knowledge of SQL or other data analysis tools will be considered an added advantage.

• Strong analytical, problem-solving, and attention-to-detail skills.

• Ability to manage multiple assignments and meet tight deadlines.

• Proactive mindset with a focus on process improvement, automation, and continuous improvement.

Job Context
Mutual Trust Bank PLC (MTB) is seeking qualified professionals for the position of Associate – Project & Regulatory Reporting Unit, Card Operations. The role focuses on regulatory reporting, project coordination, process automation, and operational support for card business initiatives while ensuring compliance with regulatory requirements and maintaining operational excellence.

Responsibilities

• Prepare, review, and submit all card-related regulatory and internal reports (CL, CIB, SBS, Big Data, ICMS, GOC, QMR, etc.) accurately and within stipulated timelines.

• Initiate, coordinate, and implement card-related automation, digitization, and continuous process improvement initiatives to enhance productivity and cost efficiency.

• Coordinate with Business and Technology teams to provide operational support for card-related projects, system enhancements, and issue resolution.

• Ensure compliance with internal policies, regulatory requirements, and operational guidelines.

• Perform data validation, reconciliation, and exception handling to maintain data accuracy and integrity.

• Monitor changes in regulatory requirements and assess their impact on reporting processes and operational workflows.