Assistant Manager, IT Operation, DR Site

Job Description

Title: Assistant Manager, IT Operation, DR Site

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Jashore

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ 4 to 5 year(s)
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Lead DR NOC team and manage IT infrastructure operations, operational tasks, process and procedures.
∎ Define and deliver continuous improvement in operational process, including but not limited to service level, capacity, availability and service continuity.
∎ Proactively monitor, evaluate, troubleshoot and mitigate risks and malfunctions in infrastructure, applications and services with close attention to ensure capacity, health and performance.
∎ Proactively monitor physical infrastructure components to ensure health and mitigate malfunction.
∎ Problem troubleshooting activities for any reported issues.
∎ Closely work with core infrastructure team to resolve system issues and maintain up-time of infrastructure.
∎ Participate in DR activation.
∎ Maintain documentation of incidents and responses.

Additional Requirements:
∎ Managerial Skills
∎ Vendor Certifications
∎ Solid understanding on IT terminologies, technologies and concepts.
∎ Practical experience on infrastructure operation or deployment in a reputed organization having medium or large infrastructure.
∎ Having knowledge on data center components, physical infrastructure and electrical system will get advantage
∎ Strong communication skills
∎ Incumbent from Jashore will be preferred.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Leave Encashment.

Application Deadline: February 29, 2020

Company Information:
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : SSL Wireless is a fast growing IT company that offers software solutions and services for business organizations including banks, financial institutes, telecom, media, e-commerce, etc. We are revolutionizing the way our clients operate their businesses and are continuing to grow our team.

Category: IT/Telecommunication