Assistant Manager, Business Documentation

Job Description

Title: Assistant Manager, Business Documentation

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Arts (BA) in English, Bachelor of Business Administration (BBA), Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ 5 to 6 year(s)

Job Responsibilities:
∎ Prepare Business and Technical documents for IT-enabled services as per the requirements of the business, product, software engineers, architects, and system administrators, including procedures, architecture descriptions, technical specifications, and detailed configuration information. Preferably in the software development and network security field.
∎ Coordinate, respond, prepare and review the relevant documents for open Tenders in the Banking and Financial Industry.
∎ Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
∎ Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
∎ Prepare BRD, SRS, High-Level Design, and Low-Level Design Documents in collaboration with business and technical team.
∎ Prepare presentation on idea, concept and solution
∎ Write easy-to-understand user interface text, online help, and developer guides.
∎ Create user manuals, operational manuals, and installation manuals to help end-users of applications.
∎ Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
∎ Bringing innovation on technical documentation, templating, and process documentation.
∎ Create and maintain information architecture.
∎ Providing state of the art Technical Solution (diagram & description) for software.
∎ Sound knowledge in designing process flow, data flow, use case diagram.
∎ Prepare Technical Proposal with rich technical writeup and technology alignment.
∎ Research & prepare the Term of Reference (TOR) of the project and prepare a response in participation.
∎ Represent the company in the tender meetings and answer queries on the submittal.

Additional Requirements:
∎ Must be a team player
∎ Excellent command of English and professional technical writing skills
∎ Good understanding of the software development methodologies and techniques
∎ Good analytical, planning, coordination skill & presentation skill
∎ Good communication and interpersonal skills
∎ Knowledge of Project Management will be an added advantage.
∎ Good knowledge in MS-Visio, MS-Word, Excel, PowerPoint, Internet, and Email.
∎ Must be punctual, well-groomed, and have good manners.
∎ Must be able to prioritize tasks to finish the assigned task within the given timeline

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Leave Encashment

Application Deadline: 30 Nov 2020

Company Information:
∎ 9 Nov 2020
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web :
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.

Category: IT/Telecommunication