Job Description
Title: WordPress Technical Support/ Technical Writer
Company Name: ByteEver
Vacancy: 2
Job Location: Dhaka (DOHS Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, Diploma in Computer in CSE
∎ Skills Required: Technical Support Engineer, Woocommerce, WordPress
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
JavaScript, PHP, WordPress
∎ The applicants should have experience in the following business area(s):
Software Company
∎ Freshers are also encouraged to apply.
Job Context:
∎ Proficient working knowledge of WordPress eco-system.
∎ Have the ability to research and understand technical concepts, then explain in simple terms to people who aren’t tech-savvy.
∎ Comfortable with accepting critical feedback without taking it personally.
∎ A self-starter who loves taking the initiative to solve problems and learn new skills, and comfortable working with minimal direction.
∎ Take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
∎ Results-oriented and focused on the outcome of your writing, not just the words themselves.
∎ An excellent communicator who makes sure nothing slips through the cracks.
Job Responsibilities:
∎ Review, debug and respond to technical support requests
∎ Assist in the development of new support solutions and maintain existing solutions
∎ Create, review, and update technical documentation
∎ Execute bug fixes
∎ Test WordPress Plugins to find bugs, and issues and report to our development team.
Additional Requirements:
∎ Age at most 40 years
∎ Both males and females are allowed to apply
∎ Comfortable with writing and formatting posts and pages.
∎ Ability to write a well-structured article with impeccable grammar and spelling in a conversational tone.
∎ Ability to edit and proofread own work to eliminate careless errors instead of relying on an editor to fix them.
∎ Understanding of what SEO is and why it’s important.
Salary: Tk. 20000 - 40000 (Monthly)
Compensation & Other Benefits:
∎ Tour allowance, Performance bonus, Weekly 2 holidays, Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Dec 2023
Company Information:
∎ 28 Nov 2023
∎ ByteEver
∎ Address : House:1139, Road: 11, Avenue:8, Mirpur DOHS, Dhaka-1216
∎ Business : ByteEver is a team of outstanding web strategists, designers, and engineers that together imagine, build, and grow amazing web solutions that our customers and their audience love. Our team of engineers consistently delivers code that is powerful, efficient, and secure. We will work with you on any aspect of WordPress development. You come up with the idea, and we will make it happen.
Category: IT/Telecommunication
: Must have excellent writing and communication skills in English.Must have a solid understanding of WordPress, plugins, and how the ecosystem works with its opportunities and limitations.