Unit Head, Technical Support

Job Description

Title: Unit Head, Technical Support

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Graduation in Civil Engineering with good academic background; MBA from any reputed university will get additional preference;

Experience Requirements:
∎ At least 10 year(s)

Job Responsibilities:
∎ Identify the technical risk of property, formulate a risk mitigation process and deploy effective internal control mechanisms;
∎ Decision-making on technical matters;
∎ Ensure teamwork towards customer grievance resolution in a time-bound manner;
∎ Minimize the turn-around time in a way to make the process smoother;
∎ Develop and execute the internal strategy to improve performance and productivity;
∎ Outstation branch visits and market analysis;
∎ Ensure the achievement of the yearly target set by the management;
∎ Ensure productivity of team members (per month per analysts' new valuation reports and site visits);
∎ Accurate and error-free property assessment and review following rules and regulations of regulatory bodies (RAJUK, CDA, KDA, RDA, etc.);
∎ Scrutiny of approved plans and other relevant approvals of the project;
∎ Maintain environmental risk management of the proposed security;
∎ Determine the proposition of the disbursement phase and ensure proper work progress of the proposed security;
∎ Daily and monthly MIS reporting;
∎ Ensure service quality with internal and external parties;
∎ Conduct monthly and quarterly coordination meetings with relevant stakeholders;
∎ Liaise and coordinate with internal (business wing, CRM, legal wing, IT team, operations, GSS, etc.) and external stakeholders (Bangladesh Bank audit team, developers, surveyors and other related parties, etc.);
∎ Comply with internal and external policies and ensure regulatory compliance;
∎ Cross-functional development of initiatives and projects;
∎ Conduct coordination meetings and arrange employee engagement activities like team outings, etc.

Additional Requirements:
∎ Minimum 10 years of experience in the related field, and 5 years of work experience in a bank/NBFI;
∎ Knowledge of banking fundamentals, products and processes;
∎ Highest order of integrity and managerial skills;
∎ Proven capability of ownership, collaboration and results delivery;
∎ Expertise in compliance, relationship management and business communication;
∎ Expertise in Market Intelligence;
∎ Expertise in Business Analytics and Forecasting Digital Readiness;
∎ Language proficiency in both Bangla and English;
∎ Expertise in working on MS Office programs;
∎ Proactive in problem-solving and stakeholder issue handling;
∎ Strong leadership quality, interpersonal skills, and the ability to influence peers;
∎ Expert in customer centricity and self-propelled.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jun 2022

Company Information:
∎ 20 Jun 2022
∎ BRAC Bank Limited
∎ Business : BRAC Bank, the pioneer of SME Banking in Bangladesh, delivers a full array of banking services to individuals and business entities. Its financial results, along with the best credit rating from the top-rated global and local agencies and multiple best financial report awards, speak of the bank`s aspiration, transparency, and teamwork towards becoming the best bank in the country.

Category: Bank/Non-Bank Fin. Institution

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