Tele Service Executive (Tele Sales)

Job Description

Title: Tele Service Executive (Tele Sales)

Company Name: Palki Limited

Vacancy: 5

Age: At least 20 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• Bachelor of Arts (BA)

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• Age At least 20 years
• Only Female

• At least 1 year of experience in customer service or a similar role.
• Strong computer skills, including proficiency in MS Office applications.
• Excellent communication skills in both Bengali and English.
• Ability to work independently and handle multiple tasks efficiently.
• Polite, patient, and professional attitude with customers.
• Strong communication and interpersonal skills.
• Good communication skills.
• Proficiency in Computer operation.
• Patience, empathy and service-oriented mindset.
• Ability to work independently and as part of a team.

Skills & Expertise on:

• Call Center
• Customer Support/ Client Service
• Tele Marketing
• Tele Service
• Customer Satisfaction
• Customer handling

Employment Status: Full Time (6 days a week).

Working Hours: 10am - 6pm

Location: Mohammadpur, Dhaka.

Responsibilities:

• Assist customers in matchmaking services using our specialized computer systems.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Maintain and update client profiles and databases with accuracy and attention to detail.
• Proactively approach potential clients to explain our services and build long-term relationships.
• Coordinate with team members to provide seamless matchmaking and customer support.
• Handle sensitive client information with confidentiality and professionalism.

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1

Benefits:

• Attractive performance-based incentives.

• Friendly and inclusive work environment.

• Training and skill development opportunities.

Job Nature:

• Office-based (Mohammadpur, Dhaka).