Technical Support Executive (Software)
Job Description
Title: Technical Support Executive (Software)
Company Name: Digital Network Communications
Vacancy: 6
Age: 18 to 28 years
Job Location: Dhaka (Mirpur 10)
Salary: Negotiable
Experience:
Published: 2024-09-17
Application Deadline: 2024-10-17
Education:
- Diploma in Engineering in Computer Science
- Diploma in Computer
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age 18 to 28 years
- Work with team environment with spirit and must ability to work in Roster (Day/Night) basis.
- Hindu and Other Religious are also Encourage to apply.
- Need to work even in any National & Religious Holiday and willingness to work Long Hours.
- Must expert on communication in English.
Responsibilities & Context:
International Customer Support (On Messenger, Social Media and Over phone).
Willingness to work long hours by Roster (Day/Night) basis.
Troubleshooting of database related web-based telecommunication software by 24/7.
Give support solution to overseas company (www.technexaca.com) and customers.
Python, PHP, MySQL, MSSQL based software maintenance and configure.
Reporting daily received and appointed tasks from software systems service.
Reporting regular errors finding from software systems service and solution feedback to management and customers.
Actively participate in all aspects on running web-based software service testing.
Office IT Network Monitoring & Reporting.
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
