Technical Support Executive
Job Description
Title: Technical Support Executive
Company Name: A Leading Telecommunication Company
Vacancy: 05
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
Experience Requirements:
∎ At most 3 year(s)
∎ The applicants should have experience in the following area(s):
Technical Support Engineer, Telecommunication
∎ The applicants should have experience in the following business area(s):
Telecommunication
∎ Freshers are also encouraged to apply.
Job Context:
∎ Network certification and related training on SBC and soft switch.
∎ Must be customer service oriented and believe in teamwork, collaboration adaptability and initiative.
∎ Strong understanding of SIP, SS7, TDM technology, IP Network.
∎ Good knowledge of distributed server applications and storage systems, including client-server, API and web services.
∎ Able to work under pressure without time boundaries to support 24/7 network operations and maintain service uptime to optimum level.
Job Responsibilities:
∎ System log and trace analysis, routing configuration, Soft Switch Configuration Database backup.
∎ Report preparation, analysis and visualize ICX, IGW, IOS network performance.
∎ Comes up with innovative solutions to various networking problems and ensures that customer needs are properly defined and satisfactorily met.
∎ Coordination with customer service department for any technical issue raised by customers.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Aug 2021
Company Information:
∎ 31 Jul 2021
∎ A Leading Telecommunication Company
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 29th Aug 2021
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