Technical Support Engineer (WordPress)

Job Description

Title: Technical Support Engineer (WordPress)

Company Name: Axilweb

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ If you are highly skilled, educational requirements may be waived and you are encouraged to apply

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): woo commerce, WordPress, wordpress action, Wordpress Plugin Development, wordpress theme development
∎ Freshers are also encouraged to apply.

Job Context:
∎ Welcome to Axilweb! We`re thrilled you`re considering working with us. You`ll be joining a friendly, fun, innovative, and inspiring team.
∎ As a Support Engineer (WordPress/ThemeForest), you will be supporting with the web development team at Axilweb. It is necessary that you embrace the company`s philosophy and impart it to the team and clients you will be working with.
∎ Due to COVID-19, we are working remotely for the safety of the Axilweb Team. Hence, until the company decides to reopen physically, you will be working remotely with us.

Job Responsibilities:
∎ Writing friendly, personal responses to customer's technical questions
∎ Troubleshooting and fixing problems on customer's websites (WordPress)
∎ Help customers to set up our products (WordPress Plugins and Themes)
∎ Building on our community of support, knowledge, documentation, and resources to help our team serve our customers.

Additional Requirements:
∎ Age at least 18 years
∎ Both males and females are allowed to apply
∎ Strong knowledge of WordPress
∎ Solid understanding of WordPress Action/Hooks and its API's
∎ Experience on WordPress theme and plugin development
∎ Experience on WooCommerce extension development
∎ Full e-commerce & web development along with payment API/gateway setup
∎ Must have good design skills
∎ Be a strong communicator in English both written and verbally

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly off days are Saturday and Sunday
∎ A supportive team that values your contributions.
∎ A friendly atmosphere where you can go head to head with us on Fifa, and other games. (When the office is open)
∎ Tasty perks - catered lunches, refreshments, birthday treats, even surprise dinners! (When the office is open)
∎ We host team vacations and special events like Yearly tours. (When the office is open)
∎ Fully subsidized Lunch (When the office is open)

Application Deadline: 16 Jul 2020

Company Information:
∎ 16 Jun 2020
∎ Axilweb
∎ Address : Flat D2, House 47, Road 23, Block B, Banani
∎ Web : www.axilweb.com

Category: IT/Telecommunication

Source: bdjobs.com

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