Technical Remote Support Engineer
Job Description
Title: Technical Remote Support Engineer
Company Name: Infinigent Consulting Ltd.
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering in CSE, Bachelor of Science (BSc) in CSE, MIS
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Hardware & Networking
∎ The applicants should have experience in the following business area(s):
IT Enabled Service
Job Responsibilities:
∎ Identifying hardware, Network and software solutions
∎ Troubleshooting technical issues through calls
∎ Good understanding of HP, Dell, EMC, Oracle, Cisco, Equipments
∎ Diagnosing and repairing faults
∎ Resolving network issues
∎ Installing and configuring hardware and software
∎ Speaking to customers to quickly get to the root of their problem.
∎ Providing timely and accurate customer feedback.
∎ Talking customers through a series of actions to resolve a problem.
∎ Supporting the roll-out of new applications.
∎ Providing support in the form of procedural documentation.
∎ Managing multiple cases at one
∎ For details, please visit: https://www.infinigent.co/career/
Additional Requirements:
∎ Age at least 27 years
∎ Both males and females are allowed to apply
∎ Flexible to work with multiple time zone teams
∎ Accommodative to work with multi - cultural environment
∎ Self - motivated
∎ Strong in organizing, prioritizing and multitasking
Salary: Negotiable
Application Deadline: April 17, 2020
Company Information:
∎ Infinigent Consulting Ltd.
∎ Address : 3rd floor, Commercial Cove,
Plot - 56/C, Road - 132,
Gulshan-1 C/A,
Dhaka-1212, Bangladesh.
Cell: +880 188 700 9000,
+880 194 700 9000
∎ Web : www.infinigent.co
∎ Business : Strategic Management Consulting
Category: IT/Telecommunication
Read Before Apply: Please visit: https://www.infinigent.co/career/
Source: bdjobs.com
Deadline Expired on 17th Apr 2020
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