Technical Content Creator

Job Description

Title: Technical Content Creator

Company Name: Pridesys IT Limited

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Consulting Firms

• At least 2 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Consulting Firms

● At least 2 years of experience as a Technical Content Creator, Technical Writer, or a similar role, ideally in software development.

● Experience producing user manuals, technical diagrams (DFD, ERD), and video walkthroughs.

● Proficiency in Canva for visual design and creation of documentation assets.

● Skilled in diagramming tools (like Microsoft Visio and draw.io), video editing software (such as Camtasia), and documentation platforms (including Confl uence, Markdown, and static site generators).

● Exceptional writing, editing, and visual communication skills with a strong attention to detail.

● Ability to translate complex technical concepts for both technical and non-technical audiences.

● Strong project and time management skills; able to balance multiple projects and meet deadlines.

● Bachelor’s degree in Technical Communication, Computer Science, English, or a related field preferred.

● Familiarity with version control systems (e.g., Git) and basic web technologies (HTML/CSS) is a plus.

● Comfortable working independently and collaboratively in a cross-functional team environment.

● Understanding of content management systems (CMS) and best practices for structuring documentation.

● Profi cient in applying SEO principles to enhance technical documentation.

● Ability to learn and adapt quickly to new technologies and tools.

● Familiarity with Google Workplace tools (e.g., Docs, Sheets, Slides) is a bonus.

• Develop, write, and maintain comprehensive software user manuals and guides for end-users and administrators.
• Create accurate Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to visually represent system processes and data structures.
• Plan, script, record, and edit application walkthrough videos and tutorials to support product onboarding and troubleshooting.
• Maintain and update documentation websites and portals, ensuring content is organized, accessible, and aligned with latest product developments.
• Collaborate with subject-matter experts, product managers, and developers to gather information and validate documentation.
• Edit, proofread, and ensure technical content is consistent with branding, tone, and style guidelines.
• Collect, analyze, and respond to user feedback to improve the clarity and usefulness of documentation.
• Support internal teams with the creation of technical specifi cations, process documentation, and training materials as needed.

• Weekly 2 holidays,Performance bonus
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Yearly tour.