Title: Systems Support Engineer
Company Name: Next IT LTD
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science
∎ Graduate degree (preferably B.Sc. in CS/ CSE/ IT) from any reputed University.
∎ Skills Required: CCNA, CCNP, Network Engineering, Windows 2019,2012,2016 Server(s)
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
System Admin, System Engineer (Computer Network & System)
∎ The applicants should have experience in the following business area(s):
Software Company
Job Responsibilities:
∎ Maintain a Central repository of all Hardware & software products held by OWNER.
∎ Network Management
∎ Maintaining & troubleshooting core data center networking, LAN, WAN
∎ Diagnosing problems encountered on the Network usage, which may be due to any Hardware / Software parameters.
∎ Identifying & troubleshooting of problems related to cabling, connectivity, hardware, replacement of faulty hardware
∎ Maintenance & troubleshooting of Internet proxy device (UTM)
∎ Maintenance & troubleshooting of wireless LAN & wireless controllers
∎ Patch management on server operating system and desktop operating system
∎ Installing, updating, configuring, fine tuning and troubleshooting of software products with optimization on servers, Desktops, Terminals, peripherals, printers.
∎ Implementation of software change in any machine arising due to Moves, Adds, Changes & Upgrades of Hardware.
∎ Provide On-line applications support to end-users. Provide Help Desk for monitoring user calls related to problems in hardware software etc. coordinate with Hardware Maintenance Engineer to get Hardware
∎ Related problems resolved.
∎ Engineers shall also render services not specifically mentioned above but are necessary for support to OWNER IT team for their IT related activities.
∎ Information Security Management
∎ Installation, updating of Anti-virus software on servers, desktops and solve virus related problems.
∎ Installation, configuration, updating, troubleshooting of information security related tools i.e. DLP, Encryption, end- point backup on desktop/laptop.
∎ Conducting internal vulnerabilities assessment
∎ Installation, configuration, troubleshooting of any other operations management tools used by OWNER
∎ Monitoring, Reporting & documentation
∎ Maintain all reports, documents for all systems, operations & changes
∎ Maintaining checklists/template for daily/weekly/monthly/quarterly/yearly report
∎ Monitor & report performance issues to OWNER IT team
∎ Resolve performance issues if any
∎ Prepare documentation with respect to processes, policies, guidelines, checklists, work instruction as instructed by OWNER IT team.
Additional Requirements:
∎ Age at most 35 years
∎ Only males are allowed to apply
∎ Knowledge of client/server hardware and software configuration
∎ Windows system administration and working experience on AD.
∎ Working knowledge of virtualization, VMWare, or equivalent
∎ Strong knowledge of systems and networking software, hardware, and networking protocols
∎ Experience with scripting and automation tools
∎ Proven experience as a System Administrator, Network Administrator or similar role
∎ Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
∎ Knowledge on Linux & Windows, Information security, cloud, Mac, Cisco, Micro Tik, networking, Scripting, programming, clustering, High availability, fault-tolerance and storage backup.
∎ Need to have strong interpersonal skills, good listener, especially when problems arise.
∎ Ability to manage multiple troubleshooting at same time and capability to work independently.
∎ Experience with remote desktop applications and help desk software.
∎ Team-oriented attitude to help other colleagues and departments with technical problems.
∎ Strong interpersonal communication and relationship-building skills.
∎ Ability to manage time and effectively prioritize numerous projects at one time.
∎ Proficiency in Windows/Linux/Mac OS.
∎ Time management skills, Strong interpersonal and communications skills, Strong strategic thinking ability along with good analytical skills, networking skills, and must be a Team Player.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly.
∎ Performance Bonus.
∎ Festival Bonus: 2 (Yearly).
∎ 5 Working days.
∎ Lunch (Partially Subsidize) & Snack.
∎ All Government Declared Holiday.
∎ Friendly working environment.
∎ Other benefits as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jan 2022
Company Information:
∎ 15 Dec 2021
∎ Next IT LTD
∎ Address : Address: House # 1/B, Road # 8, Block # I, Banani, Dhaka-1213
∎ Web : www.nextit.com.bd
∎ Business : To build upon a reputation of being one of the most innovative IT Solution and Service provider. We believe in doing our work in the most efficient way with robust and structured methodology,
Category: IT/Telecommunication
: Make sure you comply with the eligibility criteria, the competences and skills required for the post as specified in the job description portion of the posting.
Source: bdjobs.com