Support Executive - P & D

Job Description

Title: Support Executive - P & D

Company Name: Premium Connectivity Ltd.

Vacancy: 10

Location: Dhaka

Published: 23 Jan 2025

Responsibilities & Context:
∎ Respond to customer requests for technical issue resolution.
∎ Provide answers to clients by identifying problems, preparing resolution and guiding clients through corrective steps.
∎ Exhibit polite and professional communication via phone, e-mail and other communication media.
∎ Escalate issues as required, act as the liaison between the field, monitoring and core engineering teams to drive technical resolution.
∎ Manage network servers and technology tools.
∎ Work effectively in a team environment with pleasant, professional, and courteous personality skills.
∎ Prepare and analyze technical reports according to requirement.
∎ Premium Connectivity Ltd. is seeking for a smart, enthusiastic professional with solid educational background in CSE, EEE or Telecommunication with a sound and in-depth knowledge in operation of Transmission. Web site: www.pmcon.net

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Premium Connectivity Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Feb 2025

Category: IT/Telecommunication