Job Description
Title: Support Engineer/Sr. Support Engineer (NOC)
Company Name: APCL Bangladesh Ltd.
Vacancy: 2
Age: 25 to 30 years
Location: Dhaka
Salary: Tk. 18000 - 25000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, Computer Hardware/Network Companies, Advertising Technology (AdTech) Startup
Published: 18 May 2025
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
∎ Must have a strong understanding of network infrastructure, including routers, switches, and LAN/WAN setup.
∎ Should be proactive in identifying and resolving technical issues before they impact users.Must be able to work independently as well as part of a team.
∎ Willingness to work during off-hours or weekends if required for urgent network issues or maintenance.
∎ Must have the ability to document technical issues and solutions clearly for internal use.
∎ Strong problem-solving attitude and ability to handle pressure in a fast-paced environment.
∎ Familiarity with Mikrotik, Cisco, or similar network devices will be an added advantage.
∎ Basic understanding of cybersecurity and network safety practices is a plus.
∎ Responsibilities & Context
∎ Planning and Designing ISP Core Network.
∎ Having practical knowledge to install and configure networking router (MIKROTIK), switches (CISCO,Huawei, BDCOM, ), OLTs (VSOL, BDCOM, C-DATA), and wireless devices is a must be.
∎ Working with any kinds of Network Troubleshooting and Outages issues.
∎ Configuring and troubleshooting of PPPOE, RADIUS etc. services.
∎ Manage GGC, FNA, IX Services, Traffic Queues & Scheduling.
∎ Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
∎ CCNA/MTCNA course completed.
∎ Mikrotik switch & router.
∎ Working with Different types of Routing Protocols like Static, OSPF, BGP with Multiple Network.
∎ Supervising the NOC team, while working closely with other team, management and external vendors to achieve company's goals.
∎ Collaborating with NOC and System Support Team to ensure efficient service of the company.
∎ Ensure Highest uptime of ISP service with maintaining SLA for all types customer.
Responsibilities & Context:
∎ Must have a strong understanding of network infrastructure, including routers, switches, and LAN/WAN setup.
∎ Should be proactive in identifying and resolving technical issues before they impact users.Must be able to work independently as well as part of a team.
∎ Willingness to work during off-hours or weekends if required for urgent network issues or maintenance.
∎ Must have the ability to document technical issues and solutions clearly for internal use.
∎ Strong problem-solving attitude and ability to handle pressure in a fast-paced environment.
∎ Familiarity with Mikrotik, Cisco, or similar network devices will be an added advantage.
∎ Basic understanding of cybersecurity and network safety practices is a plus.
∎ Responsibilities & Context
∎ Planning and Designing ISP Core Network.
∎ Having practical knowledge to install and configure networking router (MIKROTIK), switches (CISCO,Huawei, BDCOM, ), OLTs (VSOL, BDCOM, C-DATA), and wireless devices is a must be.
∎ Working with any kinds of Network Troubleshooting and Outages issues.
∎ Configuring and troubleshooting of PPPOE, RADIUS etc. services.
∎ Manage GGC, FNA, IX Services, Traffic Queues & Scheduling.
∎ Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
∎ CCNA/MTCNA course completed.
∎ Mikrotik switch & router.
∎ Working with Different types of Routing Protocols like Static, OSPF, BGP with Multiple Network.
∎ Supervising the NOC team, while working closely with other team, management and external vendors to achieve company's goals.
∎ Collaborating with NOC and System Support Team to ensure efficient service of the company.
∎ Ensure Highest uptime of ISP service with maintaining SLA for all types customer.
∎ The applicants should have experience in the following business area(s):
∎ Telecommunication, ISP
∎ Additional Requirements:
∎ Must have a strong understanding of network infrastructure, including routers, switches, and LAN/WAN setup.
∎ Should be proactive in identifying and resolving technical issues before they impact users.Must be able to work independently as well as part of a team.
∎ Willingness to work during off-hours or weekends if required for urgent network issues or maintenance.
∎ Must have the ability to document technical issues and solutions clearly for internal use.
∎ Strong problem-solving attitude and ability to handle pressure in a fast-paced environment.
∎ Familiarity with Mikrotik, Cisco, or similar network devices will be an added advantage.
∎ Basic understanding of cybersecurity and network safety practices is a plus.
∎ Responsibilities & Context
∎ Planning and Designing ISP Core Network.
∎ Having practical knowledge to install and configure networking router (MIKROTIK), switches (CISCO,Huawei, BDCOM, ), OLTs (VSOL, BDCOM, C-DATA), and wireless devices is a must be.
∎ Working with any kinds of Network Troubleshooting and Outages issues.
∎ Configuring and troubleshooting of PPPOE, RADIUS etc. services.
∎ Manage GGC, FNA, IX Services, Traffic Queues & Scheduling.
∎ Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
∎ CCNA/MTCNA course completed.
∎ Mikrotik switch & router.
∎ Working with Different types of Routing Protocols like Static, OSPF, BGP with Multiple Network.
∎ Supervising the NOC team, while working closely with other team, management and external vendors to achieve company's goals.
∎ Collaborating with NOC and System Support Team to ensure efficient service of the company.
∎ Ensure Highest uptime of ISP service with maintaining SLA for all types customer.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ APCL Bangladesh Ltd.
∎ H-32A,Road-2 Merul Badda Dhaka - 1212.
Address::
∎ H-32A,Road-2 Merul Badda Dhaka - 1212.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 11 Jun 2025
Category: IT/Telecommunication
