Intern-System Support

Job Description

Title: Intern-System Support

Company Name: Janos Sofsys Engineering Limited

Vacancy: --

Age: At least 14 years

Job Location: Dhaka (Pallabi)

Salary: --

Experience:

Published: 2026-06-19

Application Deadline: 2026-06-26

Education:

• Bachelor of Science (BSc) in Computer Science & Engineering, Electronics and Telecommunication Engineering

• Age At least 14 years

As a System Support Intern, you won't be navigating the corporate waters alone. You will be fully integrated into a collaborative team, working directly under the guidance of an experienced Team Leader who will also act as your dedicated mentor.

Our team is primarily responsible for ensuring that the clients who use our company’s custom-built software and services have a flawless experience. This role is a great opportunity to learn the ways of the corporate world, combining technical troubleshooting with high-level client interaction.

• Team Collaboration: Work closely with the system support team to monitor, maintain, and troubleshoot our company's proprietary software and service ecosystem.

• Mentorship & Learning: Actively participate in daily stand-ups and 1-on-1 mentoring sessions with your Team Leader to accelerate both your technical and client-relations skills.

• Client Technical Support: Assist in diagnosing and resolving system and software issues reported by our clients, ensuring timely solutions and minimal disruption to their operations.

• Issue Escalation & Documentation: Learn to document technical glitches systematically, replicating software bugs and coordinating with our core engineering/development teams for deeper fixes.