Support Engineer
Job Description
Title: Support Engineer
Company Name: One Sky Communications Limited
Vacancy: 10
Job Location: Dhaka (Motijheel)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, Diploma in Computer in Science
∎ Educational qualifications may be considered for well-experienced candidates.
∎ Training/Trade Course: CCNA,Mikrotik,Networking
∎ Skills Required: Communication, Computer skill
Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s):
ISP Tech Support
∎ The applicants should have experience in the following business area(s):
ISP, IT Enabled Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Attend customers' phone calls.
∎ Complain receive and ticketing.
∎ Provide required primary support over the phone.
∎ Provide technical support at the user end as per requirement.
∎ Ensure customer satisfaction regarding support & service.
∎ Telesales/ Telemarketing.
∎ Provide service to walk-in clients.
∎ Customer relationship developments.
∎ Any other task assigned by the supervisor.
∎ Business development.
∎ Other related works.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ Have to be smart, good-looking, energetic, self-motivated, ambitious, friendly and open-minded.
∎ Time flexibility towards shifts and roster duty as per floor requirements.
∎ Have to have good communication skills.
∎ Have to have good command in English.
∎ Need to be skilled in computer (Operating System, MS Office, Internet, etc.)
∎ Candidates living close to the Motijheel area will be given preference.
∎ A pleasant and friendly attitude is a must.
Salary: Tk. 10000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Will get free practical training on Mikrotik and other network-related issues.
∎ Will get other benefits according to the company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Dec 2022
Company Information:
∎ 3 Nov 2022
∎ One Sky Communications Limited
∎ Address : 115/23 Motijheel Circular Road (6th Floor), (Beside Dewanbagh Dorbar Sharif, Near T&T Collage Petrol Pump) Arambagh, Dhaka- 1000.
∎ Web : www.onesky.com.bd
∎ Business : One Sky Communications Limited is a well reputed Nationwide Internet Service Provider (ISP) which is providing entire communication solution all over the country & established as a trusted neighborhood name in this sector.
One Sky Communications Limited is also a BTRC approved "Vehicle Tracking Service (VTS)" provider which is operating with the brand name "Sky Tracker".
Category: IT/Telecommunication
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