Title: Support Engineer
Company Name: ASAI Management Services Limited
Vacancy: 1
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer Science and Engineering or equivalent from any reputed institution.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Candidate should be responsible for System Operation, Maintenance and Troubleshooting task for Local and Global Data Centers based on requirement. This includes maintaining All IT infrastructure such as Server System, Virtualization, OS, Updates, Patch Management, Data backup, Data Security, Event and Log Manage, Networking, Reporting, Licensing for Local and Global Branches. Taking Periodic Updates, Complying ISMS Policy and enforcing changes where required.
∎ Candidate should be responsible for System/Network support, troubleshooting and deployment, IT product selection & procurement task.
∎ Give smooth support and prioritize the workload on a daily basis.
∎ Candidate should communicate with vendors, suppliers, Service Providers for new requirements, current solution, Warranty Claim, AMC/SLA and troubleshoot purpose.
∎ Preserve IT assets and maintaining proper documentations for Regular System Operation, Purchase, Approvals, Changes, Incident reports etc.
∎ Candidate should comply all the task assigned to him.
Additional Requirements:
∎ Age at most 35 years
∎ System setup and troubleshooting Knowledge: Installing and configuring Windows OS, Basic setup, Licensing, HDD Partitioning, Raid Controller, NIC Teaming, Update and Patch Management, User end related troubleshooting of PC/Laptop, Printer/scanner setup, PABX related issue, Video conference call setup etc.
∎ Networking Skills: Basic Networking skills such as IP address, VLAN, Routing, Switching etc.
∎ Licensing and Subscription: Windows OS (Server and PC, SQL) licensing, Microsoft Office Licensing, Antivirus and Firewall Subscription and other software's license and subscriptions.
∎ Monitoring System: Good knowledge on Monitoring System, Operation, understating Logs, Creating reports, alarm handling and Deployment skills
∎ Domain Controller: Active directory knowledge is preferable.
∎ Must be proactive, energetic & determined to meet deadlines.
∎ The applicant must good written and verbal communication skill in English.
∎ Able to work independently & under pressure.
∎ Innovative, open minded and ready to put the necessary effort to reach the goals and deadlines.
∎ The ideal candidate will be an intelligent, mature and level-headed individual who will seek long-term future with the organization
∎ Collaborate with team members and ensure knowledge transfer.
∎ Continue strategic approach, innovation and develop best practices in the use of technology
∎
Salary: Negotiable
Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2
∎ Baisakhi allowance, Life & health coverage, & yearly health-check.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Oct 2021
Company Information:
∎ 23 Sep 2021
∎ ASAI Management Services Limited
∎ Address : 23/3, Bir Uttam A.N.M. Nuruzzaman Sarak, Shyamoli, Dhaka-1207
∎ Business : Management Consultancy Service
Category: IT/Telecommunication
: "ASA International aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply."
Source: bdjobs.com