Lead Digital Financial Services
Job Description
Title: Lead Digital Financial Services
Company Name: ASAI Management Services Limited
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Tk. 250000 - 300000 (Monthly)
Experience:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Investment/Merchant Banking, Financial Consultants, Financial Technology (Fintech) Startup
Published: 2026-04-07
Application Deadline: 2026-05-07
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Information Technology
- Bachelor of Science (BSc) in Computer Science
Requirements:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Investment/Merchant Banking, Financial Consultants, Financial Technology (Fintech) Startup
Skills Required: DevOps
Additional Requirements:
Strong experience in system operations, DevOps, and production support environments
Strong understanding of digital financial services and payment systems
Proficiency in system monitoring, incident management, and DevOps practices
Knowledge of cybersecurity principles and SOC operations
Leadership skills with the ability to manage distributed teams
Ability to work in a multicultural environment across multiple time zones
Responsibilities & Context:
ASA International is one of the world’s largest and fastest-growing international microfinance banking institutions offering socially responsible loans to underbanked, low-income female micro-entrepreneurs in Asia and Africa (“ASA International” or the “Group”). ASA International promotes financial inclusion and has successfully shown that access to financial services helps to reduce poverty and promote socioeconomic progress for its predominantly female client base.
ASA International has a premium listing on the main market of the London Stock Exchange and serves close to 3 million customers across 13 countries in Asia and Africa. It has corporate head offices in Amsterdam, the Netherlands, as well as in Dhaka, Bangladesh.
ASA International provides small loans ranging from USD 250 to USD 2,000. Almost all customers are women who run small businesses, from small shops, restaurants, sewing businesses, to various trading activities and cottage industries.
Increasing financial inclusion and promoting social and economic development of our clients and their communities is at the heart of ASA International’s mission.
-DFS Leadership:
Develop and execute a strategic vision for DFS aligned with ASA International’s business objectives
Lead the establishment of a centralized DFS Command Center to support global operations
Promote in-house capabilities to reduce dependency on external vendors
-Vendor Transition & Application Ownership:
Manage the DFS application currently developed by a Polish vendor, including both loan officer and customer-facing mobile applications
Lead the phased takeover of application source code, architecture, and technical knowledge from the vendor
Build internal capability for customization, enhancement, and long-term maintenance
Ensure seamless integration and performance with the core banking system
Establish documentation, code governance, and knowledge transfer processes
-DFS Operations & Support:
Ensure 24/7 availability of DFS platforms through effective monitoring and incident management
Manage L1 and L2 support structures across entities
Define and enforce SLAs, SOPs, and operational best practices
-System Monitoring & DevOps:
Implement scalable system monitoring and alerting mechanisms Drive DevOps practices, including automation, CI/CD, and performance optimization
Ensure system reliability, uptime, and rapid issue resolution
-Cybersecurity & Risk Management:
Collaborate with Security Operations Center (SOC) teams to ensure platform security
Monitor and mitigate risks, vulnerabilities, and fraud threats
Ensure compliance with cybersecurity standards and policies
-Collaboration:
Work closely with IT teams to enhance DFS infrastructure and system integration
Collaborate with business and country teams across Asia and Africa
Partner with stakeholders to align DFS capabilities with operational needs
-Performance Monitoring:
Establish KPIs to measure system performance, availability, and service quality
Analyze operational trends and recommend improvements
Drive continuous optimization of DFS platforms and processes
Job Other Benifits:
- Provident fund,Medical allowance,Weekly 2 holidays,Gratuity,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Salary is negotiable based on job knowledge and experience.
Boishakhi Allowance
Other Benefits as per Company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
