Steward/Waiter/Waitress

Job Description

Title: Steward/Waiter/Waitress

Company Name: Federal Group of Companies

Vacancy: 10

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Restaurant, Resort, Coffee Shop, Bakery (Cake, Biscuit, Bread)

Published: 7 Feb 2024

Education:
∎ Higher Secondary, Diploma
∎ Minimum Higher Secondary Certification, students enrolled in University/College programs are eligible to apply for the position.

Requirements:

Additional Requirements:
∎ Requirement:
∎ - 3+ years steward/waiter/ waitress experience in a bakery, café, restaurant or counter service setting
∎ - Familiarity with POS (Point-of-Sales), order management system and restaurant operations
∎ - Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
∎ Qualifications:
∎ - 3 or more years’ experience working within the food industry as a steward, waiter, waitress or relevant role.
∎ - Must have deep knowledge and experience of customer service, customer engagement methods and techniques, and follow standard operation procedure.
∎ We offer competitive salary, comprehensive benefits package, and the opportunity to work with a talented team in a fast-paced and innovative environment.

Responsibilities & Context:
∎ Espresso Lounge, a concern of FEDERAL GROUP OF COMPANIES has excellent career opportunities for the position of Steward, Waiter and Waitress; individuals that have a true passion for food and an unrelenting drive to provide exceptional guest service and hospitality.
∎ Espresso Lounge, a distinguished blend of an up-scale coffee house, artisanal bakery, and restaurant offering an exquisite experience in continental cuisine and culinary sophistication, located in the heart of Banani’s premier location.
∎ Key responsibilities and duties:
∎ 1. Greeting patrons, and if needed, confirming, taking reservations and escorting guests to tables
∎ 2. Answering phone calls and giving basic information on reservations, availability, restaurant hours and services
∎ 3. Preparing for guests by cleaning and setting tables
∎ 4. Setting up any seasonal decorations, candles, or table cloths
∎ 5. Assisting guests by providing menus; keeping menus clean and presentable
∎ 6. Serving water to guests and refilling beverage glasses as needed
∎ 7. Placing and replacing silverware as needed
∎ 8. Delivering beverages from the barista and juice station
∎ 9. Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers
∎ 10. Directing guests to restrooms or exits as needed
∎ 11. Clearing table as guests complete their meals and preparing tables for next guests
∎ 12. Following and maintaining all sanitation and safety procedures
∎ 13. Assists in cleaning, opening/closing tasks, and other duties as needed
∎ 14. Additional duties may include assisting kitchen staff with preparing salads, appetizers, or desserts; adding garnishes or decorations to food

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: If you trust that you are good fit for the position, please submit your resume and cover letter by email to [email protected] Only short-listed candidates will be called for interview

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Federal Group of Companies
∎ Federal Tower, 48 Kamal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh
www.federalgroupbd.com
∎ Federal Group was established in the year of 1989, as an International Freight Forwarder. The company is reputed for its high standards in corporate governance and best practices to ensure the highest levels of service. Today, Federal Group operates 08 offices with 04 different locations across Dhaka, Chittagong, Sylhet & Jessore. Under Federal Group’s direct employment around 500 employees out of that 160 employees work in the aviation sector like- GSA for passenger & cargo, ground handing supervision agent, aircraft chartering, travel agency, freight forwarding, Customs Brokerage (C&F) and Inland Transportation within Bangladesh. Each location hosts senior members that have grown with the company and have over 30 years of experience.

Address::
∎ Federal Tower, 48 Kamal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh
∎ www.federalgroupbd.com
∎ Federal Group was established in the year of 1989, as an International Freight Forwarder. The company is reputed for its high standards in corporate governance and best practices to ensure the highest levels of service. Today, Federal Group operates 08 offices with 04 different locations across Dhaka, Chittagong, Sylhet & Jessore. Under Federal Group’s direct employment around 500 employees out of that 160 employees work in the aviation sector like- GSA for passenger & cargo, ground handing supervision agent, aircraft chartering, travel agency, freight forwarding, Customs Brokerage (C&F) and Inland Transportation within Bangladesh. Each location hosts senior members that have grown with the company and have over 30 years of experience.

Application Deadline: 20 Feb 2024

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 5.16%
Dhaka Commerce College 1.94%
Dhaka City College 1.94%
University of Dhaka 1.94%
Govt. Titumir College 1.29%
University of Asia Pacific 1.29%
Dhaka International University 1.29%
Kutikura Technical & Business Management Collage, Mymensingh, Collage Code 57060 0.65%
Southeast University 0.65%
Jatir Janak Bangabandhu Sheikh Mujibur Rahman Government College 0.65%

Interested By Age Range

Age Range Percentage (%)
20-30 80.00%
31-35 8.39%
36-40 3.23%
40+ 2.58%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 70.97%
20K-30K 20.65%
30K-40K 5.16%
40K-50K 1.29%
50K+ 1.94%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 24.52%
0.1 - 1 years 13.55%
1.1 - 3 years 20.00%
3.1 - 5 years 18.06%
5+ years 23.87%

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