Sr.Officer/Executive, NOC

Job Description

Title: Sr.Officer/Executive, NOC

Company Name: UPAY (UCB Fintech Company Limited)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Proactive monitoring for any Infrastructure, Systems or Services related faults and escalating issues to the relevant stakeholders 24/7 roster basis.
∎ Proactive Monitoring of all DC, DR connectivity (ISP internet links and data links for VPN)
∎ Proactive Monitoring & health check all DC and DR devices and reporting daily/weekly/monthly.
∎ Prepare, manage and update change management form.
∎ Proactive monitoring of Data Centre Facilities E.g. Temperature, Power, etc.
∎ Provide support to DC and DR as per requirement.
∎ Ensure 1st level of support and escalate to team for further troubleshooting.
∎ Data Centre Cabling and Labelling.
∎ Spare parts management.
∎ DC equipment’s onboarding and lifecycle management.
∎ Stakeholder communication and SLA management.
∎ Self-competence development with new technologies.
∎ Knowledge transfer to mates to enable teamwork and competencies.
∎ Own, supervise and drive the team for project deliverables and quality assurance following delivery calendar.
∎ Daily team meetings and self-initiated follow-up within or cross-functional teams to ensure strong communication, stronger and quality delivery without creating any bottleneck on individual person.

Additional Requirements:
∎ Age at most 30 years
∎ Layer-2, Layer-3 support and troubleshoot
∎ Configure and install various network devices and services (e.g. routers, switches, firewalls, VPN)
∎ Mikrotik, Cisco, firewalls Palo alto, F5, Cisco FTD, NGFW
∎ Nagios, Orion, NMS system
∎ Managed control protocols for Large Scale LAN / WAN / VPN infrastructure.
∎ Ensured proper DNS, IP, Firewall, VPN, and server storage and applications configuration for customer networks.

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 5 Oct 2023

Company Information:
∎ 7 Sep 2023
∎ UPAY (UCB Fintech Company Limited)
∎ Address : UCB HQ (Plot - CWS- (A)-1, Road No - 34, Gulshan Ave, Dhaka 1212)
∎ Business : Mobile Financial Services

Category: IT/Telecommunication



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