Sr. Software Engineer (Technical Support)

Job Description

Title: Sr. Software Engineer (Technical Support)

Company Name: Next IT LTD

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science or related subject
∎ Bachelor of Science (B.Sc) in Mathematics, Physics, Applied Physics
∎ Skills Required: Customer Support, software support

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s): Software Company

Job Responsibilities:
∎ Instant solution to technical problem involving coding and database query.
∎ Develop business report as per client requirement.
∎ Address customer concerns and issues regarding software installation and operation.
∎ Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
∎ Inform client requests or software features change requests to responsible person.
∎ Travel to customer sites for high profile issue resolution.
∎ Attend Business and Architectural meeting.
∎ Work with implementation team.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ The applicants must have experience in the following area(s): JavaScript, Asp.Net MVC, C#.net, AngularJS, Angular, MSSQL Server.
∎ At least 3 to 6 years of experience in web-based applications.
∎ Must have experience in SQL Server Query writing and understanding.
∎ Should have good knowledge on relational database and software architecture.
∎ Should have coding experience of Typescript, ES6 JavaScript, CSS3, HTML5, Bootstrap 3|4.
∎ Should have knowledge about cloud hosting like AWS, Azure etc.
∎ Should have knowledge about SaaS-based software.
∎ Must have sound knowledge in SQL, RLDC Report & Cristal Report.
∎ Ability to provide step-by-step technical help, both written and verbal.
∎ Excellent problem-solving and communication skills.
∎ Capability of understanding Product Knowledge at in-depth level.

Salary: Tk. 50000 - 60000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Performance bonus, Weekly 1 holidays
∎ Friendly working environment.
∎ Other benefits as per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Feb 2022

Company Information:
∎ 9 Jan 2022
∎ Next IT LTD
∎ Address : Address: House # 1/B, Road # 8, Block # I, Banani, Dhaka-1213
∎ Web : www.nextit.com.bd
∎ Business : To build upon a reputation of being one of the most innovative IT Solution and Service provider. We believe in doing our work in the most efficient way with robust and structured methodology,

Category: IT/Telecommunication

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Source: bdjobs.com

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