Sr. Executive/Assistant Manager-Sales and Credit Recovery-4W

Job Description

Title: Sr. Executive/Assistant Manager-Sales and Credit Recovery-4W

Company Name: Uttara Motors Ltd.

Vacancy: 02

Age: 28 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 10 to 15 years

• Bachelor/Honors

• 10 to 15 years

• Age 28 to 40 years

• Strong knowledge of four-wheeler sales operations and credit collection processes.

• Sound understanding of customer credit assessment and risk management.

• Experience in handling dealer, corporate, and retail customer accounts.

• Ability to manage overdue accounts and recovery activities effectively.

• Familiarity with legal and compliance procedures related to vehicle financing and recovery.

• Good coordination skills with Sales, Finance, Legal, and Recovery teams.

• Proficiency in MS Office (Excel, Word, PowerPoint) and reporting tools.

• Strong communication, negotiation, and interpersonal skills.

• Ability to work under pressure and meet sales and collection targets.

• Willingness to travel frequently within the assigned territory.

• High level of integrity, professionalism, and ethical conduct.

• Ability to handle customer disputes and sensitive recovery situations tactfully.

• Knowledge of local market conditions, dealers, and regulatory requirements.

Job Purpose

The purpose of the Assistant Manager – Sales & Credit Collection (4W) role is to support the achievement of four-wheeler sales targets while ensuring effective credit control and timely collection of receivables. The position is responsible for developing customer relationships, expanding market presence, managing credit risk, and maintaining healthy cash flow by coordinating closely with sales, finance, and recovery teams in compliance with company policies and legal requirements.

Sales Related Job Responsibilities, 4W:

·         Achieve assigned monthly and annual sales targets for four-wheeler vehicles.

·         Manage and develop relationships with dealers, corporate clients, and retail customers.

·         Identify new business opportunities and expand sales within the assigned territory.

·         Plan and execute sales strategies to increase market share and revenue growth.

·         Conduct regular market visits and showroom coordination to drive sales performance.

·         Monitor sales performance and provide guidance to sales executives and dealers.

·         Support sales campaigns, promotions, and product launches.

·         Handle key customer negotiations and close high-value sales deals.

·         Ensure proper documentation for sales orders, invoicing, and vehicle delivery.

·         Coordinate with finance, logistics, and after-sales teams for smooth operations.

·         Maintain accurate sales records and prepare regular sales reports.

·         Analyze market trends, customer preferences, and competitor activities.

·         Resolve customer complaints related to sales and delivery issues promptly.

·         Ensure compliance with company policies, procedures, and ethical standards.

·         Assist senior management in sales forecasting, planning, and performance review.

·          

Job Responsibilities –Credit Collection, 4W

• Manage and oversee credit collection activities for four-wheeler vehicle

• Ensure timely collection of payments from dealers, corporate, and retail customers.

• Monitor customer credit limits and outstanding balances regularly.

• Ensure strict compliance with company credit and collection policies.

• Take necessary actions for vehicle seizure from defaulting customers and liaise with police and relevant government bodies.

• Taking necessary legal actions at the police station following vehicle seizure, in accordance with applicable laws and company policy.

• Follow up on overdue accounts and take corrective actions to reduce delinquencies.

• Coordinate with Sales teams to align credit approvals with sales commitments.

• Work closely with Finance & Accounts for invoicing, receipts, and reconciliations.

• Prepare and submit daily, weekly, and monthly collection and aging reports.

• Analyze credit risk and recommend corrective or preventive measures.

• Handle disputes related to billing, payments, and credit terms.

• Support recovery actions for long-pending or high-risk accounts.

• Maintain accurate documentation for credit approvals and collections.

• Assist in setting customer credit terms and reviewing existing credit facilities.

• Monitor dealer and customer financial behavior to prevent bad debts.