Sr. Executive/ Assistant Manager, IT (Support)

Job Description

Title: Sr. Executive/ Assistant Manager, IT (Support)

Company Name: MobiCare Technologies Ltd.-Largest Mobile Repair Service Company in BD

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): IT Support Service

Job Responsibilities:
∎ Ensure installed Network, Server & Apps availability to the user.
∎ Service Desk Management for both Infrastructure and Applications services and Ensure support to end user.
∎ Perform communication activities with best practices (e.g. Incident & Release notifications, change schedules, SLM-reports) and also communicating with Vendor.
∎ Ensure product life cycle management of all IT assets.
∎ IT equipment inventory management.
∎ Incident mapping, Classification, Prioritize & Escalation and Prepare SOP. Report on Service Desk performance.

Additional Requirements:
∎ Age at most 35 years
∎ Knowledge on IT hardware, Business apps (FE: PHP, .net with DB: MSSQL & MYSQL based apps) and Enterprise applications (AD, Exchange, Antivirus etc.)
∎ Must have good interpersonal and communication skills.
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 30000 - 45000 (Monthly)
∎ Salary can be negotiated as per work experience.

Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2

Application Deadline: September 5, 2019

Company Information:
∎ MobiCare Technologies Ltd.-Largest Mobile Repair Service Company in BD

Category: IT/Telecommunication

Read Before Apply: MobiCare Technologies Ltd. is an equal employment opportunity provider. If the above mentioned requirements matches with your profile please apply via bdjobs.