Software Engineer in Technical Support
Job Description
Title: Software Engineer in Technical Support
Company Name: Escenic Asia Ltd.
Vacancy: Undefined
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ You have a bachelor's degree or higher within technology and have experience with Java and Java EE. Relevant experience may compensate for missing formal qualifications.
Job Context:
∎ Position with Escenic Asia Ltd, located in Dhaka, Bangladesh
∎ Escenic Asia Limited is a top-quality software development and IT service company in Dhaka, Bangladesh which plays a central role in the development of the world class online publishing CMS named CUE. CCI & Escenic has more than 170 highly-qualified, talented and innovative IT professionals working in a variety of areas all the way from design, implementation, quality assurance and maintenance to the building of fully custom solutions for our customers worldwide. In addition to the development of our software we also offer our customers a cloud-based SaaS solution built on Amazon Cloud where we host and care for our customers 24/7. If you are looking for an inspiring environment that will push your skills to the limit and offer you a place to expand your knowledge, then look no further.
∎ Escenic Asia Limited is a subsidiary company of Escenic A/S owned by CCI Europe A/S based in Aarhus, Denmark, which is the leading provider of print and online publishing solutions based on the Cue Print and Cue Content Store, a high-performance content management and delivery system, and Cue Front, a powerful toolset for building modular websites for all platforms.
Job Responsibilities:
∎ We are looking for a Software Engineer in Support who enjoys exploring the details of programmable systems and stretching their capabilities, as opposed to most, who prefer to learn only the minimum necessary. As a Software Engineer in with us you will be responsible for managing incident reports from our customers support. The main focus of our Service Operations Bridge is to restore service. You will be responsible for locating, creating and managing workarounds.
∎ As a Software Engineer in Support you will be exposed to our complete product catalogue, technologies and operational demands, including third party software and technologies such as database systems, caching servers, monitoring and alert services, JSP and Java, HTML, HTTP/S and related network technologies, operating systems and virtualization technologies.
Additional Requirements:
∎ Experience in the following is a must:
∎ Excellent communication skills in English, both oral and written
∎ Good understanding of all aspects of Java technologies
∎ Must be a team player in a globally distributed team
∎ Familiarity with Linux, or other Unix-based operating system
∎ Good understanding of all aspects of web technologies
∎ Self-motivated and proactive problem solver
∎ Willing to learn and adopt new skills
∎ It's an advantage if you have experience within some of the following areas:
∎ Understanding of Content Management Systems
∎ OS X as a desktop OS
∎ Microsoft Windows as a desktop OS
∎ Experience in running and tuning databases such as MySQL
∎ Experience in running and tuning application servers such as Apache Tomcat
∎ Understanding of Amazon Web Services like EC2, Route53, RDS, S3, VPC, CDN (AWS CloudFront/ Akamai/ Others)
∎ Personal traits:
∎ You are an outgoing, gregarious person with good communication skills who enjoys solving problems and approaches challenges with a hacker's mentality. Flexibility and service mindedness will be required.
Compensation & Other Benefits:
∎ A challenging job in an international company
∎ An opportunity to work with leading products and high-profile customers
∎ Competitive salary and excellent employment conditions
∎ Friendly and youthful working environment with highly skilled colleagues
∎ Benefit from using the most modern software development technologies and methodologies
∎ Possibility to visit CCI & Escenic's headquarters in Norway and Denmark
∎ Annual bonus
∎ Office transportation
∎ Medical insurance
∎ Contributory Provident Fund
∎ Annual vacation days and a flexible vacation policy
∎ Breakfast and Lunch at office
∎ Other benefits as per company policy
Job Source: Bdjobs.com Online Job Posting
Application Deadline: April 15, 2019
Company Information:
∎ Escenic Asia Ltd.
∎ Business : Escenic Asia Limited is a top quality software development and IT service company in Dhaka, Bangladesh which plays a central role in the development of the world class online publishing CMS named Escenic. We have more than thirty highly-qualified, talented and innovative IT professionals working in a variety of areas all the way from design, implementation, quality assurance and maintenance to the building of fully custom solutions for our customers world wide. In addition to the development of our software we also offer our customers a cloud based SaaS solution built on AWS where we host and care for our customers 24/7. If you are looking for an inspiring environment that will push your skills to the limit and offer you a place to expand your knowledge then look no further. Escenic has something for everyone.
Category: IT/Telecommunication
Send your CV to: careers@escenic.com
Read Before Apply: If interested, send your job application, CV, and references of previous web development work to careers@escenic.com before 15.05.2019. Please include "Support Engineer" on the subject line of your e-mail. If you have any questions regarding the position, please contact careers@escenic.com
Deadline Expired on 15th Apr 2019
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