Service Management Executive (Hospitality)

Job Description

Title: Service Management Executive (Hospitality)

Company Name: Moar Space LTD.

Vacancy: --

Location: Dhaka (Tejgaon)

Salary: Tk. 20000 - 24000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Hotel

Published: 13 Mar 2025

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management

Requirements:

Additional Requirements:
∎ Bachelor’s degree in Hotel Management, Hospitality, or a related field.
∎ Minimum 1/2 years of experience in hospitality, hotel management, or a related field.
∎ Strong understanding of hospitality best practices
∎ Excellent communication and interpersonal skills with a customer-first mindset
∎ Ability to handle guest concerns and resolve issues efficiently.
∎ Strong organizational and multitasking abilities to oversee operations seamlessly
∎ Attention to detail in maintaining a high-end, welcoming ambiance.
∎ Job Requirements:

Responsibilities & Context:
∎ Guest Experience & Hospitality:
∎ Provide a warm and welcoming atmosphere for guests and members.
∎ Implement hospitality best practices to ensure a productive work environment and exceptional guest experience.
∎ Offer personalized assistance, catering to guest preferences for services.
∎ Proactively engage with members and guests to anticipate their needs.
∎ Service Operations & Quality Control:
∎ Maintain impeccable hygiene, ambiance, and comfort in all areas of the co-working space.
∎ Work closely with experience coordinators, hosts and other teams to uphold service quality.
∎ Conduct regular inspections to maintain the highest standards of guest service across all branches.
∎ Team Coordination & Training
∎ Train hosts and staff on hospitality etiquette and service excellence.
∎ Conduct regular service quality checks to ensure flawless execution.
∎ Work closely with the Customer Experience and Admin teams to maintain service consistency.
∎ Beverage & Refreshment Service Management
∎ Ensure the beverage service meets high standards, maintaining best hospitality practices for guest experience.
∎ Monitor guest preferences and provide top-notch beverage service.
∎ Coordinate with pantry staff to maintain premium beverage options.
∎ Continuous Improvement of Guest Experience
∎ Continuously develop new ideas and innovative ways to enhance the guest experience
∎ Research and introduce new service trends, premium amenities, and hospitality innovations to elevate the guest experience.
∎ Collaborate with internal teams to develop unique service offerings, ensuring Moar stays ahead in delivering a world-class co-working experience.
∎ Job Title: Executive, Service Management (Hospitality)
∎ Job Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Tejgaon)

Read Before Apply: APPLY NOW: Please click on the link below to start your application. (Applications without completed google forms will be disqualified) https://docs.google.com/document/d/1DHG1rXO7wTWJ4roy4z4OcgJDJvAcdasN-7eNDF8bsRY/edit?usp=sharing Contact: [email protected] +880 1324-418582 Website: www.moarbd.com LinkedIn: www.linkedin.com/company/moar-coworking-space/ APPLICATION DEADLINE: March 20, 2025 (11:59 PM)

Company Information:
∎ Moar Space LTD.
∎ Level 5 204/B, Bir Uttam Mir Shawkat Sarak Gulshan, Link Road, Dhaka 1208, Cell: +880 1768 032853
∎ Moar Space LTD. is a coworking space. It offers furnished and serviced office spaces.

You can rent a desk or a meeting room as per your need. We rent on hourly, daily and monthly basis.

We also offer memberships which gives you flexibility in usage and reduced service charges.

Address::
∎ Level 5 204/B, Bir Uttam Mir Shawkat Sarak Gulshan, Link Road, Dhaka 1208, Cell: +880 1768 032853
∎ Moar Space LTD. is a coworking space. It offers furnished and serviced office spaces.You can rent a desk or a meeting room as per your need. We rent on hourly, daily and monthly basis.We also offer memberships which gives you flexibility in usage and reduced service charges.

Application Deadline: 20 Mar 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 7.69%
Stamford University Bangladesh 4.62%
4.62%
East West University 3.08%
University of Chittagong 3.08%
Jagannath University 3.08%
Rajshahi University 3.08%
Mohammadpur kendriyo college 1.54%
Eden Mahila College 1.54%
University of Asia Pacific 1.54%

Interested By Age Range

Age Range Percentage (%)
20-30 69.23%
31-35 16.92%
36-40 10.77%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 30.77%
20K-30K 60.00%
30K-40K 3.08%
40K-50K 6.15%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.77%
0.1 - 1 years 18.46%
1.1 - 3 years 23.08%
3.1 - 5 years 13.85%
5+ years 13.85%

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