Service Executive (Tele Sales)

Job Description

Title: Service Executive (Tele Sales)

Company Name: Palki Limited

Vacancy: 5

Age: 22 to 35 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• HSC
• Bachelor/Honors
• Secondary

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• Age 22 to 35 years
• Only Female

• At least 1 year of experience in customer service or a similar role.
• Strong computer skills, including proficiency in MS Office applications.
• Excellent communication skills in both Bengali and English.
• Ability to work independently and handle multiple tasks efficiently.
• Polite, patient, and professional attitude with customers.
• Strong communication and interpersonal skills.
• Good communication skills.
• Proficiency in Computer operation.
• Patience, empathy and service-oriented mindset.
• Ability to work independently and as part of a team.

Palki Matchmaking Ltd., the leading marriage media in Bangladesh, is looking for a dedicated and friendly Female Customer Service Executive to join our office team. You will be the first point of contact for our clients, ensuring smooth communication and providing excellent service.

Responsibilities:

• Assist customers in matchmaking services using our specialized computer systems.

• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.

• Maintain and update client profiles and databases with accuracy and attention to detail.

• Proactively approach potential clients to explain our services and build long-term relationships.

• Coordinate with team members to provide seamless matchmaking and customer support.

• Handle sensitive client information with confidentiality and professionalism.

Skills & Expertise on:

• Call Center

• Customer Support/ Client Service

• Sales

• Sales & Marketing

• Sales Executive

• Tele Marketing

• Telemarketing and direct sales

• Telesales

• Tele Service

• Customer Satisfaction

• Customer handling

Employment Status: Full Time (6 days a week).

Working Hours: 10am - 6pm

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1

Benefits:

• Attractive performance-based incentives.

• Friendly and inclusive work environment.

• Training and skill development opportunities.

Job Nature:

• Office-based (Mohammadpur).