Service Center Manager (Whykong)

Job Description

Title: Service Center Manager (Whykong)

Company Name: Bandhu Social Welfare Society

Vacancy: 01

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ Having University degree in Management, Social Sciences especially in Anthropology and Gender Studies.

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Development organization
∎ The applicants should have experience in the following business area(s): NGO

Job Responsibilities:
∎ Oversee and manage the daily operations of the Sub-Service Center, specifically focusing on SRHR, HIV, STI, MHPSS, GBV case management and volunteer’s activities.
∎ Coordinate and implement interventions targeting the Gender Diverse Population (GDP) and other key population at risk, ensuring the delivery of appropriate services and support.
∎ Supervise and provide guidance to local volunteers involved in program activities, ensuring their effective engagement and contribution.
∎ Monitor and evaluate the program and financial activities of the Service Center to ensure compliance with organizational guidelines and objectives.
∎ Provide technical assistance and support to outreach activities, ensuring their alignment with program goals and targets.
∎ Collaborate with the line manager to revise the Quarterly Activity Target, addressing any unachieved activities or adjustments as required.
∎ Prepare and submit timely work plan, progress reports, both monthly and quarterly, analyzing achievements and identifying areas for improvement.
∎ Take necessary measures to address unachieved activities, providing feedback to the line supervisor for appropriate action.
∎ Assess the overall performance of the clinic on a quarterly basis, reporting findings to the respective line supervisor.
∎ Monitor and control the allocated budget, ensuring efficient and accountable utilization of resources.
∎ Analyze client flow in both field and clinic settings, advising program supervisors and implementing measures to enhance performance.
∎ Develop and facilitate the outreach/field program strategy, conducting continuous assessments of locations and target populations.
∎ Create and manage duty rosters for outreach/field programs, ensuring regular and effective implementation of fieldwork and clinic activities.
∎ Evaluate the performance of the Outreach Supervisor and Peer Educators, supporting them in resource management and achieving program objectives.
∎ Regularly verify the position of petty cash and manage health products, including condoms, lubricants, and medicines.
∎ Maintain and allocate fixed assets of the Service Center as per organizational guidelines.
∎ Establish and maintain liaisons with other HIV/AIDS prevention organizations at the local level, updating activities as instructed by the head office.
∎ Actively participate in workshops, seminars, and other related activities, representing the organization and keeping updated on relevant developments.
∎ Maintain a professional and positive approach when dealing with the public and media regarding STI/HIV/AIDS issues and sexual health prevention, treatment, care, and support.
∎ Organize monthly staff meetings, providing advance notice to all staff members.
∎ Undertake any other assignments related to the project and organizational interests as assigned by higher authorities.
∎ Act as a key actor to ensuring the safety and well-being of all team members, promoting and implementing safeguarding standards, and actively encouraging the reporting of any incidents in line with established procedures of SHEA.

Additional Requirements:
∎ Age at most 40 years
∎ Only males are allowed to apply
∎ Minimum 02 years of practical experience on Humanitarian and Development sectors regarding Health & GBV related programs managing a diverse team.
∎ Strong interpersonal and leadership skills in TEAM setting.
∎ Excellent communication and negotiation abilities.
∎ Proficient in project management and strategic planning.
∎ Familiarity with the Rohingya context and cultural sensitivity.
∎ Demonstrated ability to work effectively in a diverse and challenging environment.
∎ Knowledge of humanitarian principles and practices.
∎ Experience in health and GBV-related program management.
∎ Ability to analyze data and generate meaningful insights for program improvement.
∎ Familiarity with donor reporting and compliance requirements.
∎ Commitment to promoting gender equality and inclusivity.
∎ Fluency in English and local languages.
∎ Competency in Microsoft Office and other relevant software.

Salary: Tk. 45379 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays, Mobile bill
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 29 Nov 2023

Company Information:
∎ 23 Nov 2023
∎ Bandhu Social Welfare Society
∎ Address : 99 Kakrail, Dhaka-1000
∎ Business : A National NGO working on Health, Health Rights and Human Rights of the minorities population in Bangladesh

Category: NGO/Development

: Bandhu invites applications from qualified individuals through "Bandhu Job Application Form" is available under career section of Bandhu website at Please note that only applications filled in Bandhu format will be considered. Please email to [email protected] the application (in Bandhu Job application format) on or before 29 November 2023. "Bandhu has a non-negotiable policy of ZERO TOLERANCE towards safeguarding. All employees are expected to abide by the Code of Conduct, Protection from Sexual Harassment Exploitation and Abuse (SHEA), Child Protection Policy, and Gender policy of Bandhu."Individuals from minority groups gender diverse population, indigenous groups and persons with disabilities are especially encouraged to apply. All applications will be treated with the strictest confidence.


Similar Jobs

Senior Specialist, Entrepreneurship Development


Project Manager

HR Officer

কর্মসূচি সংগঠক, ইউপিজি

ল্যাবরেটরি এ্যাসিসটেন্ট

Senior Project Officer

Consultant for CRS analysis report review and incorporate the views of children from Rohingya camps

Project Officer - NABAPALLAB Project

Senior Technical Officer (Livelihoods) - NABAPALLAB Project

Psycho-Social Counselor

Coordinator - Government Liason & Relations

Senior Technical Officer (Early Warning and Information Management) - NABAPALLAB Project


Office Support Staff

Assistant Project Officer

Finance & Admin Officer

Project Officer (Monitoring & Accountability)

Project Officer

Project Manager

Monitoring & CPIMS Officer

Inclusion Officer

Sector Specialist-GESI,BPRM,HCMP

Program Coordinator

Senior Program Officer

Head of Operations

অফিস সুপারভাইজার

STEM (Science, Technology, Engineering and Mathematics) Coach, ERC

Quality Assurance Coordinator (Project), ERC

কমিউনিটি মোবিলাইজার (সিএম)

HR & Admin Assistant, ERC

Field Associate-ECD, ERC

Digital Support Officer, BRAC Health Programme (Project Staff)

Technical Officer (MEAL)

Communication and Community Engagement Officer, ERC

জোনাল ম্যানেজার

Adolescent Officer (Female), ERC

Laboratory Technician

Girls Mobilizer (Female)