Title: Senior Visa Officer (Travel Agency)
Company Name: Vintage Global
Vacancy: 2
Age: 25 to 35 years
Job Location: Dhaka (Uttara, Uttara Sector 13)
Salary: Tk. 35000 - 45000 (Monthly)
Experience:
Please read below job responsibilities & requirements carefully before applying.
Key Responsibilities:
Oversee and manage the entire visa application process, including document verification, form filling, appointment scheduling, and submission.
Ensure compliance with embassy/consulate regulations, immigration laws, and travel requirements of different countries.
Guide clients in preparing accurate documentation and provide up-to-date information on visa requirements, policies, and procedures.
Review and monitor visa files handled by junior staff to ensure accuracy and completeness.
Maintain strong professional relationships with embassies, consulates, and visa centers to ensure smooth processing.
Handle complex or urgent visa cases, providing resolutions and alternative solutions where required.
Train, mentor, and support junior visa officers and ensure adherence to company service standards.
Monitor visa application statuses, track updates, and communicate decisions to clients in a timely and professional manner.
Prepare and maintain daily, weekly, and monthly reports on visa operations and performance metrics.
Stay updated on global visa policy changes, immigration rules, and travel advisories, and communicate updates to management and clients.
Educational Qualification & Requirements:
Bachelor’s degree in Business Administration, International Relations, or a related field.
Candidates must have minimum 5+ years of proven experience in visa processing within a travel agency, airlines, or immigration consultancy, with at least 2 years in a senior/supervisory role.
Strong knowledge of visa requirements and procedures for popular destinations (USA, UK, Canada, Schengen, Australia, etc.).
Excellent communication and interpersonal skills for dealing with clients and embassy officials.
Proficiency in MS Office applications and digital documentation systems.
High level of accuracy, attention to detail, and ability to work under strict deadlines.
Strong problem-solving skills and adaptability to frequent regulatory changes.
Integrity, professionalism, and confidentiality in handling sensitive client information.
Competitive salary package.
Professional growth opportunities within a structured corporate environment.
Supportive workplace culture with exposure to international travel and consultancy operations.
Continuous learning opportunities to stay updated on global visa and immigration policies