Title: Senior System Engineer
Company Name: SQ Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ 3 to 5 year(s)
∎ Coordinate internal resources and third parties/vendors for the flawless execution of projects in manufacturing plants
∎ Ensure that all projects are delivered on-time, within scope and within budget
∎ Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
∎ Ensure resource availability and allocation during projects
∎ Develop a detailed project plan to track progress
∎ Use appropriate verification techniques to manage changes in project scope, schedule and costs
∎ Measure project performance using appropriate systems, tools, and techniques
∎ Report and escalate to management as needed
∎ Manage the relationship with the client and all stakeholders
∎ Perform risk management to minimize project risks
∎ Establish and maintain relationships with third parties/vendors
∎ Create and maintain comprehensive project documentation
∎ Manage large amounts of inbound and outbound communication with stakeholders in a timely manner.
∎ Answers inquiries by clarifying desired information; researching, locating, and providing information related to delivery milestones.
∎ Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
∎ Good knowledge on ICT peripherals and experienced on Installation, configuring & maintenance computer (Desktop/Laptop) hardware, software, systems, networks, printers, scanners and others IT appliance.
∎ Direct coordination with software developers (internal or external) regarding software projects during implementation.
∎ Coordinate with 1st Line support of software and hardware related incidents, device malfunctioning etc. during project implementation period.
∎ Monitor, progress, and resolve incidents whilst ensuring users satisfaction through proactive updates, frequent contact and escalation where necessary.
∎ If necessary, liaise with software team and third-party vendor.
∎ Provide orientation to new users on newly implemented technology.
∎ Ensure smooth transition from old technological systems to new ones
∎ Evaluate the progress of project to determine the need for adjustment in strategy
∎ Mindset, concept and knowledge on digitalization and cultural transformation specially in manufacturing environment.
∎ Thorough knowledge of local ISP and their practices, network operations, computer systems and their management in order to provide continued and effective operational support.
∎ Working knowledge of telecommunications, computer security policies, management advisory services, equipment etc.
∎ Knowledge of system analysis and design techniques, applications, programming, software development methodologies, fact-finding and documentation techniques are also required.
∎ Have a thorough knowledge on LAN/MAN/WAN, common software, backup and networking.
∎ Techniques for explaining technical concepts and procedures to non-technical users.
∎ Technically sound and knowledge on IT system management.
∎ Strong phone and verbal communication skills along with active listening.
∎ Ability to multi-task, set priorities and manage time effectively.
∎ Fluent in English speaking.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Sep 2022
∎ 29 Aug 2022
∎ SQ Group
∎ Address : Corporate Head Office, Concord I-K Tower, Level 4, Plot - 2, Block- CEN (A), North Avenue, Gulshan- 2, Dhaka-1212
∎ Web : www.sqgc.com