Senior Relationship Officer - Relationship Officer - Retail Sales, Retail Banking
Job Description
Title: Senior Relationship Officer - Relationship Officer - Retail Sales, Retail Banking
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Masters / Bachelor's degree from a reputed UGC-approved university with a satisfactory academic track record;
Job Context:
∎ BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
∎ BRAC Bank is currently looking for a number-driven, digitally savvy, intelligent, goal-oriented, enthusiastic individual for the following mid-level leadership position in its Retail Banking Division:
Job Responsibilities:
∎ Achieve the assigned individual sales target (assets, liabilities, and cards) compliant with the bank's policies and procedures;
∎ Collect and study customer documents to assess the current creditworthiness of the customer;
∎ Collect other KYC documents and related documents for processing applications for banking products or services;
∎ Identify sales prospects and conduct business development activities;
∎ Follow up on new leads and referrals to generate business;
∎ Ensure retention of business targets;
∎ Deliver consistently high levels of customer service and deal with customer queries effectively and escalate complex problems to maintain a high degree of customer satisfaction in line the with bank's service quality standards;
∎ Ensure flawless execution of banking transactions, maintaining appropriate records, and responding to customer requests and queries on time while ensuring 100% compliance with the bank's policies, procedures, and regulatory framework;
∎ Follow up with defaulting customers to ensure PAR and NPL rates are as per defined norms of the bank.
Additional Requirements:
∎ Minimum 1 year of experience in a sales position, preferably in a bank or financial institution;
∎ Excellent command over MS Office;
∎ Team player with strong communication and interpersonal skills;
∎ Be customer-centric, self-propelled, and capable of exceeding the assigned target.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Apr 2023
Company Information:
∎ 4 Apr 2023
∎ BRAC Bank Limited
∎ Business : BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
Category: Bank/Non-Bank Fin. Institution
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