Senior Office Assistant/ Junior Officer, IT & MIS (Operations Department)

Job Description

Title: Senior Office Assistant/ Junior Officer, IT & MIS (Operations Department)

Company Name: Infrastructure Development Company Limited (IDCOL)

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 1 to 3 years

• Minimum Diploma Degree in CSE/EEE or bachelor’s degree in any discipline with minimum CGPA of 2.50 or equivalent.

• 1 to 3 years

• Conversant in working under Windows and Linux Operating System.

• Good understanding of IT Security, Server, Networking and Back-up solutions.

• Experience of IT support and software and hardware troubleshooting.

• Strong computer skills in word processing and spreadsheet analysis.

• At least 01-03 years of working experience in relevant field.

• As a champion of sustainable financing solutions, Infrastructure Development Company Limited (IDCOL) empowers transformative projects across diverse sectors. Join our dynamic team to drive positive change through sustainable development and shape a brighter, greener future.

Duties and Responsibilities

IT Support & System Management:

• Handle and resolve IT support calls (both software/hardware), installing, deploying, upgrading, and troubleshooting IT systems for IDCOL Head Office (HO) and Regional Offices (RO).

• Work on Domain Controller, IPBX Server, Mail Server, Application Server, etc., for IDCOL Data Center (DC) and Disaster Recovery (DR) sites.

• Install and configure Windows and Linux Operating Systems on servers and other IT equipment.

• Manage internet connection and data connectivity between IDCOL DC, DR, HO, RO, and other stakeholders.

• Operate VMware to create Virtual Servers and monitor server performance at IDCOL DC and DR sites.

Network & Equipment Management:

• Oversee Local Area Network (LAN) for IDCOL HO and RO, including Wi-Fi routers and user privilege management.

• Manage IDCOL router, firewall, switch, printers, photocopy machines, scanners, projectors, interactive panels, and other office equipment.

• Configure desktop/laptop computers, IP phones, printers, and emails for new joiners.

Procurement & Vendor Coordination:

• Create requisitions for hardware and software procurement.

• Liaise with vendors for repair and maintenance of IT equipment.

Power & Backup Systems:

• Oversee power backup systems, air conditioners, and other critical systems in the Data Center.

Collaboration & Support:

• Provide support for audio/video conferencing setups.

• Collaborate with IT team members to ensure smooth operations.

• Perform other tasks, as assigned by supervisors and senior IT officials.

• We offer attractive package