Senior Executive, Sales & Customer Care

Job Description

Title: Senior Executive, Sales & Customer Care

Company Name: Naturo

Vacancy: 2

Age: 22 to 35 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):E-commerce, E-commerce Startup, F-commerce

Published: 2 May 2024

Education:
∎ A graduate degree from any reputed university with a good academic background.
∎ A graduate degree from any reputed university with a good academic background.

Requirements:

Additional Requirements:
∎ Age 22 to 35 years
∎ Having experience in E-Commerce platforms will get a preference.
∎ Only Male are allowed to apply.
∎ Excellent proficiency in MS Office applications must.
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English & Bangla Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
∎ Having experience in E-Commerce platforms will get a preference.
∎ Only Male are allowed to apply.
∎ Excellent proficiency in MS Office applications must.
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English & Bangla Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Responsibilities & Context:
∎ Set Sales Goals: Create and carry out sales plans to hit sales targets.
∎ Handle Customer Relations: Be the main person customers talk to when they have questions or feedback.
∎ Train Your Team: Offer coaching and training to help your team get better at their jobs.
∎ Track Sales: Keep an eye on sales results and report them regularly to management.
∎ Encourage Teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
∎ Keep Team Informed: Make sure your team stays connected and embraces the office culture.
∎ Regular Reporting: Provide daily, weekly, and monthly updates.
∎ Stay Current: Always be aware of new trends in social media.
∎ Develop Skills: Always be ready to learn and improve your communication skills.
∎ Add Humor: Use a good sense of humor in your work
∎ Company Overview: NATURO is a well-respected online business known for its high-quality, natural and organic products. We specialize in items that promote overall wellness, skincare, and nutrition, serving over 100,000 customers each month. Our products are ensuring they meet high standards for safety and quality. As a fast-growing company, we are dedicated to meeting the increasing demand for healthy, natural products. Join our team and help us continue to make a positive impact in the health and wellness community.
∎ Position Overview: We are seeking a dynamic and results-oriented Senior Executive for our Sales and Customer Care department. This role will be responsible for driving sales revenue and delivering exceptional customer service to our clients. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for customer satisfaction.
∎ Job Responsibilities:
∎ Set Sales Goals: Create and carry out sales plans to hit sales targets.
∎ Handle Customer Relations: Be the main person customers talk to when they have questions or feedback.
∎ Train Your Team: Offer coaching and training to help your team get better at their jobs.
∎ Track Sales: Keep an eye on sales results and report them regularly to management.
∎ Encourage Teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
∎ Keep Team Informed: Make sure your team stays connected and embraces the office culture.
∎ Regular Reporting: Provide daily, weekly, and monthly updates.
∎ Stay Current: Always be aware of new trends in social media.
∎ Develop Skills: Always be ready to learn and improve your communication skills.
∎ Add Humor: Use a good sense of humor in your work
∎ Work Place: Noor Tower, 110 Sonargaon Road, Kawran Bazar, Dhaka
∎ Time: (09:00 Am-06:00 Pm)

Skills & Expertise:

Compensation & Other Benefits:
∎ Annual Increment (After Probation/Eligibility)
∎ 2 Times Yearly Festival Bonus
∎ Performance Bonus
∎ Annual Tour
∎ Partial Subsidized Lunch
∎ Snacks with unlimited Tea and coffee
∎ Mobile bill allowance (Only Entitled)
∎ All Government holidays as per company policy
∎ Annual Increment (After Probation/Eligibility)
∎ 2 Times Yearly Festival Bonus
∎ Performance Bonus
∎ Annual Tour
∎ Partial Subsidized Lunch
∎ Snacks with unlimited Tea and coffee
∎ Mobile bill allowance (Only Entitled)
∎ All Government holidays as per company policy

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Kawran Bazar)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Naturo

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 May 2024

Category: Marketing/Sales

Source: bdjobs.com

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