Senior Executive - IT

Job Description

Title: Senior Executive - IT

Company Name: Coast To Coast Group

Vacancy: 1

Age: 30 to 35 years

Job Location: Gazipur

Salary: Negotiable

Experience:

• 3 to 6 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Information Technology

• Bachelor’s degree in Computer Science & Engineering (CSE) o/Bachelors in Information Technology (IT)
• Microsoft Certified: MCSA, CCNA Certification is highly preferred

• 3 to 6 years
• The applicants should have experience in the following business area(s): Garments

• Age 30 to 35 years

• Strong troubleshooting ability.
• Fast learner with hands-on technical skills.
• Ability to work under pressure in production environments.
• Excellent communication skills, user-support abilities, and teamwork capability.
• Experience coordinating vendors and AMC services
• Dedicated to maintaining system uptime and operational efficiency 

Job Context:

Senior Executive – IT is responsible for providing comprehensive technical support across the organization by managing hardware, software, and network systems. This role requires strong hands-on expertise in troubleshooting, system administration, and network management to ensure uninterrupted day-to-day business operations.

Key Responsibilities:

• Provide hands-on support for hardware maintenance, troubleshooting, and replacement of IT equipment.
• Install, configure, maintain, and update operating systems, business applications, and licensed software.
• Manage and monitor network infrastructure, including LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Deliver prompt and effective technical assistance to internal users and resolve IT issues within defined timelines.
• Implement and maintain security measures, including antivirus systems, access controls, data protection, and backup solutions.
• Monitor system logs, network performance, and security alerts to identify and mitigate potential risks.
• Maintain proper documentation of IT assets, licenses, configurations, and standard operating procedures.
• Support IT system upgrades and technology initiatives aligned with business needs.
• Collaborate closely with all departments to understand operational requirements and provide appropriate IT solutions.
• Ensure compliance with organizational IT policies, procedures, and best practices.