Senior Executive / Executive, IT

Job Description

Title: Senior Executive / Executive, IT

Company Name: Surjer Hashi Network

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Arts (BA) in CSE, EEE, ICT

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Data management, Information technology, Software or Hardware or Networking Management.
∎ The applicants should have experience in the following business area(s): Clinic

Job Responsibilities:
∎ Ensure smooth running of all ICT systems, software, email applications, hardware, including anti-virus, and other related applications;
∎ Perform installation and configuration of Windows OS, software, applications, desktop hardware, network switches, routers etc.;
∎ Troubleshoot malfunctions of network, desktop/laptop, printers, and other IT hardware, and software applications to resolve operational issues and restore services;
∎ Provide support to clinics remotely in different network, software/hardware, and system related problems;
∎ Ensure all clinics are well equipped with necessary hardware, software, and applications to carry out their operations and stay connected to the HQ;
∎ Assist in promoting the best practice in the development of information systems;
∎ Evaluate user needs and system functionality and ensure that ICT facilities meet them;
∎ Handle IT equipment inventory, keep track and manage them;
∎ Contribute in managing crisis and emergency situations across entire SHN network which may involve complex technical hardware or software issue troubleshooting;
∎ Assist in completing IT projects, coordinating with other departments and 3rd party vendors as required;
∎ Performs disaster recovery and back-up procedures and ensure information security and control structures according to SHN IT policies;
∎ Maintains quality service by establishing and enforcing organization standards;
∎ Keeps up to date with the recent IT developments in the industry by attending educational workshops and seminars and own research;
∎ Communicate and co-ordinate with vendors regarding different types of IT products and service issues;
∎ Carry out other functions as instructed by the supervisor or the CEO.

Additional Requirements:
∎ Minimum 2 years of experience in IT support and LAN/WAN installation and maintenance;
∎ Minimum Bachelor’s degree in CSE, EEE, ICT or a relevant field;
∎ Solid understanding of networking concepts, remote connectivity, and use of web-based applications and tools;
∎ Working experience in Windows Server and services such as DHCP, DNS, file server, NAS etc.
∎ Strong knowledge of MS Office applications.
∎ Knowledge of Azure services would be a plus;
∎ Knowledge in health service delivery is preferred.
∎ Demonstrated ability to communicate effectively both in verbal and written Bangla and English;
∎ Willingness to travel

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 20 Jun 2021

Company Information:
∎ 6 Jun 2021
∎ Surjer Hashi Network
∎ Address : Abedin Tower, 6th Floor, 35 Banani C/A, Dhaka - 1213, Bangladesh

Category: IT/Telecommunication

: A competitive pay package will be provided for highly deserving candidates. Candidates will be reviewed on a rolling basis until the positions are filled.We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.