Senior Engineer, System Integration Engineering (Enterprise Telephony Solution)

Job Description

Title: Senior Engineer, System Integration Engineering (Enterprise Telephony Solution)

Company Name: Smart Safety & Automations

Vacancy: 01

Location: Dhaka

Salary: Negotiable

Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Software Company, IT Enabled Service, Computer Hardware/Network Companies, Development Agency, Food (Packaged)/Beverage, Developer, Importer

Published: 11 May 2024

Education:
∎ Bachelor of Science (BSc)
∎ Bachelor of Science (BSc) in Computer Science & Engineering

Requirements:

Additional Requirements:
∎ Constant alertness to engineering design risks and opportunities, including proactive intervention where required.The ability to make good decisions based upon a mixture of analysis, financial, experience and judgment.The ability to follow up and follow through on delegated instructions and tasks.Fluent in the Microsoft Office suite of desktop applications and related software packages, with proficiency in MS Excel a must (proficiency in MS Project and PrimaveraP6 an advantage).Excellent written and verbal communication skills, with the ability to convey information clearly.
∎ Constant alertness to engineering design risks and opportunities, including proactive intervention where required.
∎ The ability to make good decisions based upon a mixture of analysis, financial, experience and judgment.
∎ The ability to follow up and follow through on delegated instructions and tasks.
∎ Fluent in the Microsoft Office suite of desktop applications and related software packages, with proficiency in MS Excel a must (proficiency in MS Project and PrimaveraP6 an advantage).
∎ Excellent written and verbal communication skills, with the ability to convey information clearly.
∎ Constant alertness to engineering design risks and opportunities, including proactive intervention where required.
∎ The ability to make good decisions based upon a mixture of analysis, financial, experience and judgment.
∎ The ability to follow up and follow through on delegated instructions and tasks.
∎ Fluent in the Microsoft Office suite of desktop applications and related software packages, with proficiency in MS Excel a must (proficiency in MS Project and PrimaveraP6 an advantage).
∎ Excellent written and verbal communication skills, with the ability to convey information clearly.

Responsibilities & Context:
∎ Provides planning, design, development, and implementation of Telephony related infrastructure technologies including large Genesys call center applications, GVP IVR,Outbound dialer, VoIP Networking Architecture, Databases, ACDs / PBXs and IP Telephony platforms.
∎ Provide project management for the deployment of infrastructure projects, as well as act as primary vendor interface and tier-three support for applications and technologies provided and supported by vendors.
∎ Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issues/crisis resolution.
∎ Demonstrate strong analytical and critical decision-making skills.
∎ Must be able to support on-call rotation & overnight work as needed.
∎ Cooperate with other VoIP network engineers.
∎ Assist in developing and deploying VoIP network solutions.
∎ Train other VoIP network engineers.
∎ Draft and revise technical documentation.
∎ Perform role-based and system-specific administrative tasks.
∎ Perform software asset management.
∎ Provides planning, design, development, and implementation of Telephony related infrastructure technologies including large Genesys call center applications, GVP IVR,Outbound dialer, VoIP Networking Architecture, Databases, ACDs / PBXs and IP Telephony platforms.
∎ Provide project management for the deployment of infrastructure projects, as well as act as primary vendor interface and tier-three support for applications and technologies provided and supported by vendors.
∎ Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issues/crisis resolution.
∎ Demonstrate strong analytical and critical decision-making skills.
∎ Must be able to support on-call rotation & overnight work as needed.
∎ Cooperate with other VoIP network engineers.
∎ Assist in developing and deploying VoIP network solutions.
∎ Train other VoIP network engineers.
∎ Draft and revise technical documentation.
∎ Perform role-based and system-specific administrative tasks.
∎ Perform software asset management.

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Smart Safety & Automations

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 May 2024

Category: IT/Telecommunication

Source: bdjobs.com

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