Senior Credit Verification Manager
Job Description
Title: Senior Credit Verification Manager
Company Name: Sahaj Mobile BD Ltd
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-05-25
Application Deadline: 2026-06-24
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
SahajMobile is building credit infrastructure for underserved Bangladeshis — riders, garment workers, students, freelancers — financing smartphones through retail partners, verified via NID and alternative data, and secured through device-level collateral. We're institutionally funded and scaling fast.
THE ROLE
This is an operations leadership role. You'll own end-to-end verification — setting standards, managing the team, and acting as the operational checkpoint that keeps our portfolio healthy from day one. You'll work closely with credit risk, collections, sales ops, and product, with a direct line to the CEO.
WHAT YOU'LL DO:
Verification operations
Own daily verification across NID validation, guarantor checks, employment confirmation, address verification, and mobile wallet screening. Manage queues, shift planning, and escalations to consistently hit SLA and TAT at volume.
Fraud & risk management
Identify and act on fraud patterns — fake NIDs, synthetic identities, duplicate applications. Review high-risk edge cases before final underwriting. Maintain strict KYC and AML compliance across field and tele channels.
Team leadership
Lead and develop Verification Officers and Team Leads across field and tele channels. Set clear performance targets — TAT, accuracy, approval quality, compliance — and hold the team accountable.
Process & systems
Identify bottlenecks, fix them, and document the change. Work with product and tech to improve verification tooling, automate repetitive checks, and keep SOPs and audit documentation current.
Reporting & coordination
Own the MIS — daily, weekly, and monthly reporting on TAT, approval ratios, fraud rates, and portfolio quality. Be the coordination layer between credit, collections, sales ops, compliance, and tech.
WHAT WE'RE LOOKING FOR
5–7 years in credit verification, credit operations, or risk management — digital lending, BNPL, EMI financing, microfinance, or device financing
Minimum 2 years leading a verification or credit ops team with direct accountability for performance outcomes
Hands-on experience with NID-based verification, guarantor validation, and fraud patterns common in cardless EMI or consumer device financing in Bangladesh
Proficient in Excel, Google Sheets, LMS platforms, and MIS dashboards — you pull and present your own numbers
Clear communicator across credit, sales, tech, and senior management; high ownership; calm under pressure
Bachelor's or Master's in Business, Finance, or a related field
WHY THIS ROLE
Full ownership of the function that determines who gets a Sahaj loan, your team's decisions shape portfolio quality, repayment rates, and the credit scores our customers build
Direct line to the CEO and founding team
Competitive salary, two festival bonuses, and applicable benefits
A technology-driven environment where verification is a strategic function
Job Other Benifits:
- T/A,Mobile bill,Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
