Title: QC Team Leader (Bangladesh Operations)
Company Name: Sahaj Mobile BD Ltd
Vacancy: 1
Age: 18 to 50 years
Job Location: Dhaka
Salary: Negotiable
Experience:
SahajMobile is partnering with Asteroom—a U.S.-based technology platform specializing in 3D property tours, floor plans, and real estate compliance documentation—to establish a dedicated Quality Control (QC) operations hub in Bangladesh.
Through this joint initiative, SahajMobile provides the operational infrastructure and local team management, while Asteroom provides the proprietary technology, global platform, and specialized workflow standards.
Role Overview
SahajMobile is seeking an ambitious, detail-oriented professional to serve as our Founding QC Operations Lead in Bangladesh. In this high-impact role, you will be the cornerstone of this joint operational setup.
You will start by mastering Asteroom’s proprietary Quality Control process—reviewing property scans and floor plans to generate compliance reports (including UPD, UAD, and other industry standards)—and scale into leading and managing the local facility and team on behalf of SahajMobile.
This is a unique, ground-floor opportunity for someone who wants ownership, leadership, and the chance to build a operational business unit from scratch.
Key Responsibilities
Phase 1: Foundation & Setup
Process Mastery: Learn and master the end-to-end Asteroom QC process, software tools, and Standard Operating Procedures (SOPs).
Site Setup: Assist SahajMobile management in establishing the local office infrastructure.
Talent Acquisition & Onboarding: Lead the recruitment, hiring, and onboarding of new QC operators under SahajMobile.
Training Lead: Serve as the primary subject-matter expert and trainer for all incoming team members.
Phase 2: Ongoing Operations & Leadership
Daily Planning & Execution: Review daily volume demands, allocate tasks across the team efficiently, and forecast upcoming workloads for proactive capacity planning.
Progress Tracking & Risk Management: Monitor ongoing work streams, resolve operational roadblocks, and safeguard strict SLA timelines.
Quality Assurance & Operations Support: Actively participate in processing complex reports, support team members with troubleshooting, and audit final deliverables for high accuracy.
HQ & Partner Alignment: Liaise closely between SahajMobile management and Asteroom HQ, translating directives into actionable operational workflows.
Reporting & Analytics: Compile and deliver comprehensive daily performance metrics, keeping leadership at both companies accurately informed of operational status.
Qualifications & Requirements
Communication: Exceptional written and spoken English communication skills.
Work Schedule: Reliability, self-motivation, and willingness to work a regular night shift to align with primary client and U.S. time zones.
Attention to Detail: Meticulous oversight with an unwavering commitment to output precision and compliance standards.
Leadership Potential: Demonstrated capacity or strong drive to lead, mentor, and scale an operational team.
Technical Aptitude: High comfort level learning and adopting new software platforms, digital tools, and operational workflows.
Preferred Qualifications
Prior experience in Quality Control (QC), back-office operations, real estate processing, or data analytics is an advantage (though not strictly required).
What We Offer
Ground-Floor Ownership: Direct involvement in building a new operational team from the ground up.
Clear Career Growth: Fast-track progression from individual contributor to local Operations Manager/Lead.
Global Exposure: Exposure to U.S. real estate technology standards alongside local leadership at SahajMobile.
Competitive Compensation: Attractive salary package and performance-driven incentives.
How to Apply
Interested candidates are invited to submit their updated resume along with a concise cover letter highlighting relevant experience and leadership aspirations to the SahajMobile HR team @ careers@sahajmobile dot org or sanzida.work26@ gamil dot com