Title: Sales Executive
Company Name: Meskat
Vacancy: --
Age: 18 to 30 years
Job Location: Dhaka (Mirpur 2, Pirerbag)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
The candidate will be responsible for delivering a top-level of service to inbound and outbound interactions across various channels. E.g. Telephone, email, Live Chat, social media, etc.
You will have to learn and do teamwork on an daily basis for new products and technologies.
Manage Large amounts of inbound and outbound calls in a timely manner.
Face-to-Face Sales, Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service, Counseling, Online (web/ e-mail) Support, Guest Relations/ Services
Handle customer inquiries through phone calls, Facebook, WhatsApp, and website chat.
Convert incoming leads into confirmed sales orders.
Provide accurate product information and proper guidance to customers.
Maintain follow-up with customers to ensure order confirmation and satisfaction.
Update and manage customer data, orders, and follow-ups in an organized manner.
Coordinate with the delivery team to ensure timely order processing and delivery.
Handle customer complaints professionally and provide effective solutions.
Maintain daily sales reports and customer communication records.
Support sales campaigns, promotional offers, and special events.