Sales Executive

Job Description

Title: Sales Executive

Company Name: Meskat

Vacancy: --

Age: Na

Job Location: Dhaka (Agargaon, Middle Paikpara Mirpur, Mirpur, Mirpur 1, Mirpur 10, Mirpur 2, Mirpur 6, Mirpur Love Road, Pirerbag)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce

• Communicate with customers to understand their needs and recommend suitable products.

• Maintain and build relationships with existing and potential clients.

• Achieve monthly sales targets.

• Ensure proper product display and stock management.

• Prepare daily/weekly sales reports.Assist in marketing campaigns, in-store promotions, and product launches.

• The candidate will be responsible for delivering a top-level of service to inbound and outbound interactions across various channels. E.g. Telephone, email, Live Chat, social media, etc.

• You will have to learn and do teamwork on an daily basis for new products and technologies.

• Manage Large amounts of inbound and outbound calls in a timely manner.

• Face-to-Face Sales, Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service, Counseling, Online (web/ e-mail) Support, Guest Relations/ Services

• Handle customer inquiries through phone calls, Facebook, WhatsApp, and website chat.

• Convert incoming leads into confirmed sales orders.

• Provide accurate product information and proper guidance to customers.

• Maintain follow-up with customers to ensure order confirmation and satisfaction.

• Update and manage customer data, orders, and follow-ups in an organized manner.

• Coordinate with the delivery team to ensure timely order processing and delivery.

• Handle customer complaints professionally and provide effective solutions.

• Maintain daily sales reports and customer communication records.

• Support sales campaigns, promotional offers, and special events.

Sales Commission